Job Description
About the position
Seize your opportunity to make a personal impact as an Endpoint Engineering Task Lead supporting an HHS customer. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At GDIT, people are our differentiator. As the Endpoint Engineering Task Lead , you will help ensure today is safe and tomorrow is smarter. Our work depends on this role to serve as the primary point-of-contact to the Program Manager (and at times the Government) for all endpoint engineering support-related needs. This role will manage a team that supports the endpoint engineering tasks of a complete spectrum of IT engineering projects, platforms, and services, including infrastructure, endpoint, security, and network services.
- Responsibilities
- Overseeing and executing of endpoint engineering planning, analysis, requirements definition, and documentation
- Managing Secure Access Service Edge (SASE) tools, Crowdstrike, and Palo Alto alongside federal staff
- Leading the endpoint engineering team, ensuring image builds, integrations and testing, patch management, desktop virtualization engineering, and research/technology innovation tasks are performed according to expectations and in alignment with HHS standards
- Developing and maintaining endpoint engineering documents including technical plans detailing how endpoint engineering is performed, scheduled, how resource allocations are planned, and any related monitoring/controlling processes
- Leading the delivery of Tier 3 engineering support for endpoint images in coordination with the customer’s Service Desk, using Government furnished Service Management System and standard escalation procedures where applicable
- Ensure the Endpoint engineering team follows all existing SOPs, makes updates following applicable change control processes, and leading the development of new SOPs as needed
- Providing recommendations for new or enhanced endpoint solutions, alongside the technical team, based on market research and planning and analysis results
- Compliance with HHS EPLC requirements and guidelines
- Conducting regular planning for technology refreshes and upgrades per HHS refresh requirements and schedules
- Requirements
- Education: Bachelor’s degree or equivalent experience
- 10+ total years of related experience
- 5+ years in a lead endpoint engineering role
- 3+ years managing technical staff
- Demonstrated expertise in and the ability to manage technical staff working in (or equivalent experience): Endpoint image build support, Endpoint integration and testing, Desktop virtualization engineering, Endpoint research and related technology innovation, Print services engineering
- This leadership role, is a hybrid position that will require you to work 2 to 3 days every week onsite at both a GDIT location in Rockville, MD as well as HHS headquarters in southwest DC on an as-needed basis.
- Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.
- US Citizenship or US Persons required
- Must have been in the US for at least 3 out of the last 5 years.
- Nice-to-haves
- Experience supporting large-scale federal IT infrastructure experience (15K+ endpoints) is highly desired
- Familiarity with Federal Security mandates (e.g., FISMA, NIST, and FedRAMP)
- Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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