Enrollment Services Analyst

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Blue Cross and Blue Shield of Vermont is looking for an Enrollment Services Analyst to join our Enrollment Services team. The role involves providing exceptional customer service, maintaining enrollment records, and collaborating with various departments and external vendors.

Responsibilities

Provide outstanding customer service with first call resolution and must maintain excellent relationships with our non-group, group customers as well as brokers and vendors
Maintain a high level of quality by entering new individual membership enrollment and all subsequent group and membership changes to the system
Maintain regular contact with other departments across divisional as well as external vendors

Skills

High school graduate or equivalent with 1-3 years of either office bookkeeping experience, balance sheet account reconciliation, or insurance experience
Computer literacy and strong typing skills
Proven ability to multitask, problem solve, and work independently
Excellent communication and interpersonal skills, customer-oriented, and patience
Prior Customer service experience

Benefits

Health insurance (including vision)
Dental coverage (free to employees)
Wellness Program
401(k) with employer match + automatic employer contribution
Life Insurance
Disability Insurance
Combined time off (CTO) – 20 days per year + 9 paid holidays
Tuition Reimbursement
Student Loan Repayment
Dependent Caregiver Benefits

Company Overview

Located on a scenic hillside in the central Vermont community of Berlin, Blue Cross and Blue Shield of Vermont has been a primary part of Vermont’s health care system for more than 30 years, providing thousands of Vermonters with health benefits and services. It was founded in 1941, and is headquartered in Washington, Vermont, USA, with a workforce of 201-500 employees. Its website is http://www.bcbsvt.com.

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