Job Description
About the Role:
We are seeking a motivated and reliable Entry Level Customer Service Representative (CSR) to join our team. This is a great opportunity for someone looking to start or grow their career in customer support and administration in a collaborative team environment.
- Key Responsibilities:
- Provide excellent customer service via phone, email, and in person
- Handle administrative duties such as data entry, record keeping, and email correspondence
- Support internal teams with customer-related inquiries and service needs
- Troubleshoot basic service issues and escalate when necessary
- Work collaboratively with peers and other departments to resolve customer issues
- Maintain a professional and friendly demeanor with clients and team members
- What Were Looking For:
- Bilingual in English and Spanish required
- Previous experience in retail, customer service, or administrative roles is preferred
- Proficiency in using computers, phones, and emails
- Strong communication and organizational skills
- Dependable, team-oriented, and able to handle a fast-paced environment
- Positive attitude and willingness to learn
- Ability to remain calm under pressure and handle stress professionally
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