Escheatment Lead (Unclaimed Property)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Hours:

The Escheatment Lead (Unclaimed Property) along with the Escheatment Manager is responsible for overseeing and managing all escheatment (unclaimed property) activities related to payment card products, including prepaid cards, and related settlement accounts. This role ensures compliance with federal and state unclaimed property laws, manages reporting and remittance processes, and serves as the subject matter expert on escheatment regulations impacting card programs.

Key Responsibilities

Manage end-to-end escheatment processes for payment card products, including identification, tracking, reporting, and remittance of unclaimed property.
Ensure compliance with all applicable state and federal unclaimed property laws and regulations.
Monitor regulatory changes affecting escheatment and assess impact on card programs.
Develop, implement, and maintain escheatment policies, procedures, and controls.

Prepare, review, and file accurate and timely unclaimed property reports with state authorities.
Coordinate due diligence mailings and owner outreach in accordance with statutory requirements.
Manage escheatment calendars, deadlines, and documentation retention.

Partner with Legal, Compliance, Finance, Operations, Product, and Program Management teams to ensure escheatment requirements are embedded in card product design and lifecycle.
Serve as one of the primary points of contact for auditors, regulators, and state unclaimed property offices.
Support responses to regulatory exams, audits, and information requests related to escheatment.

Oversee data extraction, validation, and reconciliation of cardholder balances subject to escheatment.
Ensure accuracy of dormancy calculations, aging logic, and state-of-owner determinations.
Identify and resolve discrepancies across processors, issuing banks, and internal systems.

Identify opportunities to improve escheatment processes through automation and efficiency gains.
Assess and mitigate escheatment-related risks, including penalties, interest, and reputational risk.
Support internal audits and SOX controls related to unclaimed property.

Assist with managing relationships with third-party processors, escheatment service providers, and issuing banks as applicable.
Assist with ensuring vendors meet contractual and regulatory escheatment obligations.

High School Diploma.
At least five years of experience in payments or card services, with a focus on reconciliations and financial analysis.
Hands‑on experience collaborating with card processors, issuing banks, or navigating network rules (Visa, Mastercard, etc.).
Proven project management capabilities and a track record of meeting tight deadlines.
Strong attention to detail and commitment to accuracy.
Clear, professional communication skills—both written and verbal.
High level of integrity, sound judgment, and strong risk‑management awareness.
Comfortable and successful working in a fully remote environment.
Ability to manage increased workload during monthly, quarterly, or annual reporting periods.

Familiarity with escheatment software and large-scale data reporting.
Experience in unclaimed property/escheatment, preferably within financial services or payment cards.
Knowledge of state unclaimed property laws, dormancy periods, and reporting requirements.
Experience with prepaid cards, or payment card issuing programs.
Proven ability to manage regulatory filings and audits.
College degree.

Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diverse efforts.

Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can:

Bring your authentic self to work.
Grow and thrive, both personally and professionally.
Make a difference with our clients, in our communities, and with the millions of people we support.

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you with the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated hourly rate for this role is $17.54 - $25.00.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

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