Job Description
- *Job Summary:** arenaflex, a leading provider of restoration services, is seeking an experienced Account Receivable Specialist to join our team. As a key member of our operations team, you will be responsible for managing our accounts receivable, dispatching jobs, handling phone inquiries, and performing data entry tasks. This is a remote opportunity with flexible work-from-home options available. If you have a strong background in QuickBooks, Google Docs/Spreadsheets, and excellent communication skills, we encourage you to apply. **About arenaflex:** arenaflex is a trusted name in the restoration industry, providing 24/7 emergency services for water damage cleanup, pump out, structural drying, water removal, and debris removal. Our team of experienced technicians is highly trained and certified to handle any water damage situation, no matter how large or small. With a focus on customer satisfaction and timely response, we strive to restore properties to their original condition. **Key Responsibilities:** * Manage accounts receivable, including invoicing, tracking payments, and resolving any discrepancies * Dispatch jobs to our technicians, ensuring timely and efficient service delivery * Handle phone inquiries from customers, providing exceptional customer service and resolving any issues * Perform data entry tasks, including updating customer information and job details in our system * Utilize QuickBooks and Google Docs/Spreadsheets to manage accounts and track job progress * Collaborate with our operations team to ensure seamless service delivery and customer satisfaction **Essential Qualifications:** * 2+ years of experience in account receivable, dispatching, or a related field * Strong knowledge of QuickBooks and Google Docs/Spreadsheets * Excellent communication and customer service skills * Ability to work independently in a remote environment * Strong organizational and time management skills * High school diploma or equivalent required; associate's or bachelor's degree preferred **Preferred Qualifications:** * Experience in the restoration or construction industry * Certification in accounting or a related field * Proficiency in other accounting software, such as Xero or Zoho * Experience with CRM software, such as Salesforce * Strong analytical and problem-solving skills **Skills and Competencies:** * Strong attention to detail and accuracy * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong analytical and problem-solving skills * Ability to maintain confidentiality and handle sensitive information * Strong technical skills, including proficiency in Microsoft Office and Google Suite **Career Growth Opportunities and Learning Benefits:** * arenaflex offers a comprehensive training program to ensure your success in your role * Opportunities for career growth and advancement within the company * Access to ongoing training and professional development opportunities * Collaborative and supportive work environment **Work Environment and Company Culture:** * arenaflex is a remote-friendly company, offering flexible work-from-home options * Collaborative and supportive work environment * Opportunities for professional growth and development * Competitive compensation and benefits package **Compensation and Benefits:** * $18.00 per hour * Flexible work-from-home options available * Possible on-call shifts available * Comprehensive training program * Opportunities for career growth and advancement * Access to ongoing training and professional development opportunities **How to Apply:** If you are a motivated and detail-oriented individual with a strong background in account receivable, dispatching, and data entry, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. Apply for this job