**Experienced Administrative Assistant - Customer Engagement - Remote Opportunity at arenaflex**

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

At arenaflex, we are committed to building and maintaining a workplace environment that is collaborative, inclusive, and supportive of all employees as we effectively carry out our mission. As a leading organization in the industry, we believe that diverse perspectives and backgrounds are fundamental to doing our best work. With 15 offices statewide and 400 positions, we are always welcoming talented individuals to join our team. **A Job and Benefits that Support a Healthy Work/Life Balance** arenaflex prides itself in offering flexible schedules and a hybrid work environment that helps our staff balance work and life. We also offer a comprehensive package of health and wellness benefits to employees, including: * A full benefits package, click here to learn more * Paid vacation, sick leave, and holidays * Growth and development opportunities, including 80+ hours of training each biennium * Educational and professional certification reimbursements * An agency-wide commitment to diversity, equity, inclusion, and respect in the workplace **Job Summary** We are looking for an experienced Administrative Assistant 3 to support our King County audit teams. The successful candidate will be responsible for interpreting and applying administrative policies, developing, implementing, and documenting procedures to ensure compliance with policies, coordinating personnel administration, ensuring adequate supplies and equipment, and serving as a liaison between Audit Managers and other staff. **Key Responsibilities** The following are the key responsibilities of this position: ### Administrative Assistance to Assigned Audit Management * Assist Audit Managers with tasks and projects as delegated and serve as liaison between managers and other staff communicating daily via telephone and email to fill information requests of the Audit Managers. * Coordinate office operations to ensure efficient use of space, equipment, and personnel. * Maintain liaison and coordination between services and technical support in Olympia. * Establish, maintain, and serve as contact for office accounts, lease, and equipment maintenance. * Maintain office supplies and equipment in compliance with budget and policy guidelines, including purchase authority. * Manage an inventory of team-level equipment in accordance with Office policies and team-level procedures. * Review and monitor team-level budgets. * Purchase card custodian, maintain and reconcile purchase card activity log and credit card statement. * Review, reconcile, and act as the custodian for team recognition items which may include assisting with procuring gift cards and/or small recognition gifts. ### Human Resource and Payroll Assistance * Coordinate personnel administration including recruitment and interview scheduling, new hire orientation, and payroll. * Review and process staff time summaries, leave slips, and travel vouchers for accuracy, completeness, and in accordance with team-level processes; assist staff in correcting errors; submit to fiscal and maintain file copy. * Ensure required documents are sent to human resource and file copy retained. * Oversight of travel time review in accordance with team-level processes. ### Audit Support and Team Mate * Assist auditees and citizens with concerns and information inquiries. * Maintain audit files (which may include initial set-up); electronic data; and the future audit work files (FAWF) as well as archiving the audit upon completion. * Coordinate record retention and destruction. * Assist with audit scheduling as needed. Duties may include performing initial client contact, scheduling tentative entrance and exit interviews, sending out pre-audit request lists and updating the schedule as needed. * Assist in the management and tracking of outstanding hotline and fraud cases including but not limited to: tracking open cases, informing team management and staff and items need to be considered during case audits, updating activity logs and aiding in communication with citizens, clients, and arenaflex personnel on the status of open submissions. * Assist with the creating of audit engagement letters for open audits and the printing of documents of meetings as needed including entrance and exit conferences. * Assist with data input as needed on the team level. **Essential Qualifications** * High school diploma or equivalent required; associate's or bachelor's degree in business administration, public administration, or a related field preferred. * Minimum 2 years of experience in administrative support, preferably in a government agency or public sector organization. * Excellent communication, organizational, and interpersonal skills. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office, including Word, Excel, and Outlook. * Strong attention to detail and ability to maintain confidentiality. **Preferred Qualifications** * Experience working in a hybrid or remote work environment. * Familiarity with arenaflex's policies and procedures. * Experience with data entry and record-keeping. * Ability to travel to different offices as necessary. **Skills and Competencies** * Strong analytical and problem-solving skills. * Ability to work in a fast-paced environment and prioritize tasks effectively. * Excellent customer service skills. * Ability to maintain confidentiality and handle sensitive information. * Strong communication and interpersonal skills. * Ability to work independently and as part of a team. **Career Growth Opportunities and Learning Benefits** arenaflex is committed to providing opportunities for growth and development. As an Administrative Assistant 3, you will have the opportunity to: * Participate in training and professional development programs. * Take on additional responsibilities and projects. * Collaborate with other teams and departments. * Develop your skills and expertise in areas such as data analysis, project management, and communication. **Work Environment and Company Culture** arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion. We offer a hybrid work environment that allows our staff to balance work and life. Our company culture is built on the principles of respect, empathy, and open communication. **Compensation, Perks, and Benefits** arenaflex offers a comprehensive package of benefits, including: * A full benefits package, click here to learn more * Paid vacation, sick leave, and holidays * Growth and development opportunities, including 80+ hours of training each biennium * Educational and professional certification reimbursements * An agency-wide commitment to diversity, equity, inclusion, and respect in the workplace **How to Apply** If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! **Note:** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job

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