Job Description
Are you passionate about making a difference in people's lives and contributing to a safer community? Do you have a knack for building strong relationships and a talent for effective communication? If so, we invite you to join blithequark, a pioneering organization that harnesses the power of video analytics to prevent road crashes and save lives. At blithequark, we're not just looking for a Client Outreach Manager – we're seeking a dedicated and driven individual who shares our commitment to road safety and is eager to make a meaningful impact. As a key member of our team, you'll play a vital role in helping us achieve our mission by connecting with public sector agencies, building relationships, and providing exceptional customer service. **A Unique Opportunity to Make a Difference** In this role, you'll have the chance to work with a dynamic team that's passionate about road safety and dedicated to making a positive impact. You'll be responsible for a mix of calls, emails, chats, meetings, webinars, and more, allowing you to develop a wide range of skills and expertise. Our flexible work-from-home policy and competitive compensation package make this an attractive opportunity for those seeking a fulfilling and challenging career. **Responsibilities and Duties** As a Client Outreach Manager at blithequark, your key responsibilities will include: * Outbound calling to connect with potential customers and build relationships * Meeting with executives, such as the CEO and vice presidents, to discuss our solutions and services * Appointment setting to schedule meetings and demos with key decision-makers * Attending online conferences and webinars to stay up-to-date on industry trends and best practices * Navigating and overcoming initial objections and questions to close deals and drive revenue growth * Documenting relevant information pertaining to outreach efforts and conversations in Hubspot and Excel **Experience and Requirements** To succeed in this role, you'll need: * Related work experience in promotions, marketing, telemarketing, or sales * Strong English communication skills, with the ability to communicate effectively on the phone and via email * Excellent customer service skills, with a focus on building strong relationships and providing exceptional support * Strong interpersonal skills, with the ability to work well in a team environment and adapt to changing circumstances * Effective time management skills, with the ability to prioritize tasks and meet deadlines * Experience with phone etiquette best practices and a strong understanding of customer service principles **Preferred Qualifications** While not required, we prefer candidates with: * 1 year of experience in appointment scheduling * 1 year of experience in customer support * 1 year of experience in phone etiquette **Skills and Competencies** To excel in this role, you'll need: * Strong communication and interpersonal skills * Ability to work well in a team environment and adapt to changing circumstances * Effective time management skills, with the ability to prioritize tasks and meet deadlines * Strong customer service skills, with a focus on building strong relationships and providing exceptional support * Ability to navigate and overcome initial objections and questions * Strong analytical and problem-solving skills, with the ability to think critically and creatively **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their skills. As a Client Outreach Manager, you'll have access to: * Ongoing training and development opportunities, including webinars, workshops, and conferences * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture** We're proud of our company culture at blithequark, which is built on a foundation of: * Collaboration and teamwork * Innovation and creativity * Customer focus and dedication * Continuous learning and growth * Flexibility and work-life balance **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * $14.00 - $20.00 per hour * Flexible schedule and work-from-home policy * 40 hours per week * Opportunities for overtime and bonuses * Comprehensive benefits package, including health, dental, and vision insurance * 401(k) matching program * Paid time off and holidays **How to Apply** If you're passionate about road safety and customer success, and you're looking for a challenging and rewarding career opportunity, we invite you to apply now. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! Apply Now! Apply for this job