Experienced CRM Manager Needed for Strategic Implementation

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

About Munka

Munka is an on-demand hiring and staffing platform connecting workers and businesses. We’re currently in pre-launch, onboarding users and employers, and preparing our internal systems to scale once jobs go live.

Role Overview

We’re looking for a Fractional CRM Manager to design and manage our CRM foundation. This person will set up the core structure, workflows, and reporting that will power onboarding, communications, and growth post-launch.

This is a hands-on operator role, not a data-entry or passive admin position.

What You’ll Do

Own CRM setup and structure (HubSpot, Zoho, Salesforce, or similar)

Design lifecycle pipelines for:

Workers

Employers

Onboarding & activation

Build workflows, automations, tags, and segmentation

Ensure clean, deduplicated, well-structured data

Create dashboards and basic reporting for leadership

Integrate CRM with forms, email, and support tools

Recommend best practices for scaling post-launch

Document systems so they’re easy to expand later

What We’re Looking For

3+ years managing or implementing CRMs

Strong experience with automation & workflow logic

Startup or early-stage experience preferred

Comfortable building systems from scratch

Clear communicator who can explain logic simply

Proactive, not reactive

Nice to Have

Marketplace or two-sided platform experience

HubSpot / Salesforce / Zoho certifications

API or integration experience

RevOps or Growth Ops background

What This Is NOT

❌ Not a full-time role

❌ Not data entry

❌ Not just reporting

Why This Role Matters

You’ll be building the CRM foundation that Munka will scale on. Decisions made here will directly impact growth, operations, and user experience post-launch.

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