Job Description
Are you a sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join arenaflex, a forward-thinking global organization that values people-first culture, diversity, and inclusion. As a remote Customer Acquisition Specialist, you'll play a critical role in driving business growth by selling and renewing contracts with our clients, while enjoying the flexibility of working from home. **About arenaflex** arenaflex is a global leader in customer experience and technology innovation, empowering the world's best-known brands to deliver exceptional customer experiences. Our team of game-changers from over 70 countries is united by a shared passion for making a difference. We're proud to be recognized as a "World's Best Workplace," "Best Company Culture," and "Best Companies for Career Growth" award winner every year. Join us, and you'll become part of a diverse, inclusive community that values your contributions and supports your growth. **Your Role in arenaflex** As a remote Customer Acquisition Specialist, you'll be responsible for: * Providing accurate weekly, monthly, and quarterly sales forecasts * Mastering product knowledge and technical understanding of services to assess client requirements * Initiating steps to help customer concerns or roadblocks prohibiting satisfaction or product usage * Managing external competitive pressures and handling objections to retain customers or win new customers * Managing a high volume of customer contacts through phone and email each day, with a majority of communication being outbound * Working with your team and management to provide a professional experience during all interactions with customers and prospects * Maintaining the customer management system (CRM) to ensure all relevant data is captured * Undertaking sales motions, including lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts * Working with a team and reporting directly to a Sales Manager **Your Qualifications** To succeed in this role, you'll need: * 2+ years of experience working in a customer service or sales capacity * Prior success in achieving personal and team sales quota/goals * Experience in high-volume calling * Experience learning new technology and data * Problem-solving skills * Excellent knowledge of MS Office programs * Experience working with Salesforce.com or similar CRM * Experience or willingness to work from home **What's in it for you?** * Competitive base salary range of $32,600 - $40,800, plus incentives that align with individual and company performance * Benefits available to eligible employees, including medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days * DailyPay enrollment option to access pay "early," when you want it * Company networking opportunities with organized groups in topics such as diversity, equity, and inclusion, global citizenship, sustainability, and community support * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Work-from-home convenience with company-supplied technologies * Celebrations for arenaflex Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Why choose arenaflex?** * We're a people-first organization that values diversity, equity, and inclusion * We offer a flexible work-from-home arrangement with company-supplied technologies * We provide comprehensive benefits and perks to support your well-being and career growth * We're committed to making a positive impact on the environment and our communities * We're a global leader in customer experience and technology innovation, with opportunities for growth and development **How to apply** If you're a motivated sales professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application by [insert deadline]. We can't wait to hear from you! **Equal Opportunity Employer** arenaflex is an equal opportunity and affirmative action employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. **Language Requirements** English (Required) **Time Type** Full time **Physical & Mental Requirements** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **California Residents** If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. **EEO Rights** For more information regarding your EEO rights as an applicant, please visit the following websites: - English - Spanish To request a reasonable accommodation, please click here. If you wish to review the Affirmative Action Plan, please click here. Apply for this job