Job Description
At careerzynith, we're on a mission to revolutionize the way people live, work, and interact with each other. As a Customer Service Associate at our Tiverton, RI location, you'll be at the forefront of delivering exceptional customer experiences that exceed our customers' expectations. If you're passionate about providing top-notch service, working in a fast-paced retail environment, and growing your career with a dynamic company, we want to hear from you!
- *About careerzynith**
careerzynith is a leading retail pharmacy chain with a rich history of innovation and customer-centricity. With a strong presence in the United States, we're committed to making a positive impact in the communities we serve. Our team of dedicated professionals is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our team.
- *Job Summary**
As a Customer Service Associate at careerzynith, you'll be responsible for providing exceptional customer service, operating a cash register, processing transactions, and maintaining a clean and organized store environment. You'll work closely with our customers, patients, and colleagues to ensure a positive and memorable experience. If you're a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply!
- *Key Responsibilities**
- Models and delivers a distinctive and delightful customer experience
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
- Engages customers and patients by greeting them and offering assistance with products and services
- Resolves customer issues and answers questions to ensure a positive customer experience
- Recommends items for sale to customers and recommends trade-up and/or companion items
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
- Implements Company asset protection procedures to identify and minimize profit loss
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
- Completes resets and revisions as directed
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
- Has working knowledge of store systems and store equipment
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
- Complies with all company policies and procedures; maintains respectful relationships with coworkers
- Completes special assignments and other tasks as assigned
- *Training & Personal Development**
- Attends training and completes PPLs requested by Manager or assigned by corporate
- *Essential Qualifications**
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
- *Preferred Qualifications**
- Prefer six months of experience in a retail environment
- Prefer to have prior work experience with careerzynith
- Prefer to be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
- *Skills and Competencies**
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Strong problem-solving and conflict resolution skills
- Ability to lift up to 25 pounds and stand for long periods
- Basic math skills and accuracy with handling cash and operating a cash register
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Ability to maintain a clean and organized store environment
- *Career Growth Opportunities and Learning Benefits**
- careerzynith offers a comprehensive training program to help you develop your skills and advance your career
- Opportunities for career growth and advancement within the company
- Competitive salary and benefits package
- Paid time off and holidays
- Opportunities for professional development and continuing education
- *Work Environment and Company Culture**
- careerzynith is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion
- Our team is passionate about delivering exceptional customer experiences and making a positive impact in the communities we serve
- We offer a dynamic and fast-paced work environment with opportunities for growth and development
- careerzynith is an Equal Opportunity Employer, including disability/veterans
- *Compensation, Perks, and Benefits**
- Competitive hourly rate: $15 - $17.5 per hour
- Opportunities for overtime and bonuses
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Opportunities for professional development and continuing education
- *How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to our online application portal. We can't wait to hear from you!
- *Equal Opportunity Employer**
careerzynith is an Equal Opportunity Employer, including disability/veterans. We are committed to creating a diverse and inclusive work environment that values diversity, equity, and inclusion.
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