Job Description
At careerzynith, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate in our Sacramento, CA store, you'll play a vital role in creating a distinctive and delightful customer experience that sets us apart from the competition. If you're passionate about providing top-notch customer service, working in a fast-paced retail environment, and growing your career with a dynamic company, we want to hear from you!
- *About careerzynith**
careerzynith is a leading healthcare and retail company that's committed to making a positive impact in the lives of our customers and employees. With a rich history of innovation and customer-centricity, we've built a reputation for delivering exceptional products and services that meet the evolving needs of our customers. Our Sacramento, CA store is a hub of activity, with a talented team of professionals working together to provide an unparalleled shopping experience.
- *Job Summary**
As a Customer Service Associate, you'll be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment. You'll work closely with our store team to ensure that every customer leaves our store feeling satisfied and valued. If you're a team player with excellent communication skills, a positive attitude, and a passion for customer service, we encourage you to apply for this exciting opportunity.
- *Key Responsibilities**
- Models and delivers a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- Recommends items for sale to customers and recommends trade-up and/or companion items.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Implements Company asset protection procedures to identify and minimize profit loss.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.
- Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- *Training & Personal Development**
- Attends training and completes PPLs requested by Manager or assigned by corporate.
- Participates in ongoing training and development programs to enhance skills and knowledge.
- *Essential Qualifications**
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- High school diploma or equivalent required.
- Prior retail experience preferred.
- *Preferred Qualifications**
- Six months of experience in a retail environment preferred.
- Prior work experience with careerzynith preferred.
- Fluency in reading, writing, and speaking English (except in Puerto Rico) preferred.
- Willingness to work flexible schedule, including evenings and weekend hours, preferred.
- *Skills and Competencies**
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Strong problem-solving and conflict resolution skills.
- Ability to lift up to 25 pounds and stand for long periods.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to work independently and as part of a team.
- *Career Growth Opportunities and Learning Benefits**
- careerzynith offers a comprehensive training program to help you develop your skills and knowledge.
- Opportunities for career advancement and professional growth.
- Competitive compensation and benefits package.
- Ongoing training and development programs to enhance skills and knowledge.
- *Work Environment and Company Culture**
- careerzynith is committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being.
- Our Sacramento, CA store is a dynamic and fast-paced environment that requires flexibility and adaptability.
- We're passionate about delivering exceptional customer service and creating a distinctive and delightful customer experience.
- *Compensation, Perks, and Benefits**
- Competitive hourly rate ($16.5 - $18).
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for career advancement and professional growth.
- *How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
- *Equal Opportunity Employer**
careerzynith is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
Apply for this job