Job Description
Join arenaflex, a leading retail pharmacy chain, as we seek an experienced Customer Service Associate to join our team in Midlothian, TX. As a Customer Service Associate, you will be the face of arenaflex, providing exceptional customer service, resolving issues, and ensuring a positive shopping experience for our customers.
- *About arenaflex**
arenaflex is a trusted retail pharmacy chain with a rich history of providing quality products and services to our customers. With a strong commitment to customer satisfaction, we strive to create a welcoming and inclusive shopping environment that meets the needs of our diverse customer base. As a member of our team, you will be part of a dynamic and supportive work environment that values teamwork, innovation, and continuous learning.
- *Key Responsibilities**
As a Customer Service Associate, you will be responsible for:
- Modeling and delivering a distinctive and delightful customer experience, ensuring that every customer interaction is positive and memorable.
- Registering sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service.
- Engaging customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.
- Recommending items for sale to customers and recommending trade-up and/or companion items.
- Registering customer purchases on assigned cash register, collecting cash and distributing change as requested; processing voids, returns, rain checks, refunds, and exchanges as needed.
- Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records.
- Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader.
- Implementing Company asset protection procedures to identify and minimize profit loss.
- Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise.
- Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
- Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- *Essential Qualifications**
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- High school diploma or equivalent required.
- Previous retail experience preferred.
- Prior work experience with arenaflex is a plus.
- *Preferred Qualifications**
- Six months of experience in a retail environment.
- Prior work experience with arenaflex.
- *Skills and Competencies**
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong problem-solving and conflict resolution skills.
- Ability to lift up to 25 pounds and stand for long periods.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- *Career Growth Opportunities and Learning Benefits**
As a member of our team, you will have opportunities for career growth and development, including:
- On-the-job training and coaching.
- Opportunities for advancement to leadership roles.
- Access to arenaflex's comprehensive training programs.
- Competitive compensation and benefits package.
- Recognition and rewards for outstanding performance.
- *Work Environment and Company Culture**
arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of teamwork, innovation, and continuous learning. As a member of our team, you will be part of a dynamic and supportive work environment that encourages collaboration, creativity, and growth.
- *Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation and benefits package, including:
- Hourly rate: $15 - $17.5.
- Opportunities for overtime pay.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Employee discounts on arenaflex products and services.
- *How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the "Apply for the job now!" link below.
Apply for this job
We look forward to hearing from you!
Apply for this job