Job Description
Join arenaflex, a leading Healthcare company revolutionizing home care delivery, in our Arizona office. As a customer service professional, you will play a vital role in supporting individuals and their families in need. We're building a talent pool of skilled and motivated individuals interested in various roles, including HomeCare Sales Specialist I, Intake Specialist I, Onboarding Specialist I, and Care Support Specialist I. **About arenaflex** arenaflex was founded in 2016 with a mission to innovate and revolutionize home care delivery. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. As the largest consumer-directed home care agency in NY State, we're continually expanding our areas of focus, including operations in other states and tech-based innovations. Our values drive the level of care we deliver to our patients: * **Here For You**: An attitude of service, empathy, and availability * **Own It**: Drive and ownership * **Do the Right Thing**: High integrity * **Be Positive**: Great attitude and a can-do positive approach to challenges **Why Join arenaflex?** * **Impact Lives**: You'll play a vital role in supporting individuals and their families in need. * **Growth opportunities**: We offer a supportive environment for professional development and advancement. * **Competitive benefits**: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities. **Ideal Candidate Will Possess:** * **Customer service skills**: Excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. * **Communication skills**: Excellent verbal and written communication skills and the ability to provide empathy and compassion to our patients and caregivers. * **Soft skills**: Good listening skills, emotional intelligence, and the ability to work well in a team. * **Problem-solving**: Ability to solve problems and stay calm under pressure. * **Time management**: Strong time management skills and the ability to prioritize tasks. * **Technology**: Computer proficiency required, including strong typing skills and the ability to leverage technology to resolve customer issues efficiently while notetaking/multitasking. * **Multitasking**: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our patients and caregivers through the process. **About the Role** This is a remote position with the requirement to come into our arenaflex office in Phoenix, AZ, weekly. Our office will be located in Phoenix, AZ. Please be aware that this is a Pipeline Talent Pool requisition, and we'll be reaching out to you once we have new job opportunities. **Compensation Range** At arenaflex, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors, including skill set, years of relevant experience, education, location, and licensure/certifications. **How to Apply** If you're passionate about helping others and building a rewarding career in healthcare, apply to our arenaflex Arizona talent pool today. We're excited to hear from you and explore how you can contribute to our mission to innovate and revolutionize home care delivery. **Apply Now** **About arenaflex** arenaflex is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus, including operations in other states and tech-based innovations. arenaflex is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR, and NV. **Our Values** * **Here For You**: An attitude of service, empathy, and availability * **Own It**: Drive and ownership * **Do the Right Thing**: High integrity * **Be Positive**: Great attitude and a can-do positive approach to challenges **We Celebrate Diversity** At arenaflex, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. **Join Our Team** If you're passionate about helping others and building a rewarding career in healthcare, join our arenaflex team today. We're excited to hear from you and explore how you can contribute to our mission to innovate and revolutionize home care delivery. Apply for this job