Experienced Customer Service Representative - Inside Sales in Damascus, MD at arenaflex

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Are you a customer service enthusiast looking for a dynamic and rewarding role in a fast-growing company? Do you thrive in a family-oriented environment where your skills and contributions are valued and recognized? Look no further! arenaflex, a leading HVAC and plumbing company in the Baltimore, Maryland area, is seeking an outgoing and reliable full-time Customer Service Representative - Inside Sales to join our winning team.

*About arenaflex**

arenaflex is a family-owned and operated company that has been serving the community since 2005. We pride ourselves on offering superior customer service and quality workmanship, with factory-trained, experienced, and highly qualified technicians to provide installation, repair, or maintenance services to any and all major brands of cooling, heating, or geothermal equipment. Our company has received numerous accolades, including the BBB A+ accreditation, Angie's List "Super Service Award", and many others.

*A Day in the Life of a Customer Service Representative - Inside Sales**

As a Customer Service Representative - Inside Sales, you will play a vital role in providing our clients with excellent customer service. Your responsibilities will include:

Communicating with customers to effectively determine service needs
Scheduling appointments for our clients and organizing sales calls
Dispatching our service technicians to fix any HVAC or plumbing issue
Prioritizing and entering data into our database using your computer skills
Providing great satisfaction to our community by helping them with essential services

*Qualifications of a Customer Service Representative - Inside Sales**

To be successful in this role, you will need:

A high school diploma or equivalent
Basic knowledge about computers
CSR skills
Prior customer service experience is preferred but not required
Strong communication skills, both verbal and written
Detail-oriented and able to effectively prioritize multiple tasks
Self-starter and collaborative
Excellent critical thinking skills

*Work Schedule of a Customer Service Representative - Inside Sales**

This CSR position typically works a full-time schedule during business hours. We offer a competitive wage of $18/hour, plus commission, and excellent benefits and perks, including:

50% paid medical and dental
Vision, life, and a 401(k) plan
Opportunities for advancement
A great working environment and team attitude
Competitive wages and bonuses
Ongoing training
Growth opportunities
Full-time employment
Paid holidays

*Career Growth Opportunities and Learning Benefits**

At arenaflex, we recognize employee accomplishments and ambitions to excel in their career. We offer top pay, generous benefits, and a work environment that people want to be a part of! Our company is fast-growing, and we are in need of qualified, reliable, honest, and hardworking individuals to be a part of our winning team.

*Work Environment and Company Culture Highlights at arenaflex**

arenaflex is a family-oriented company that cares about its employees without the "corporate feel". We pride ourselves on offering a great working environment and team attitude. Our company culture is built on recognizing employee accomplishments and ambitions to excel in their career. We offer top pay, generous benefits, and a work environment that people want to be a part of!

*Compensation, Perks, and Benefits**

We offer a competitive wage of $18/hour, plus commission, and excellent benefits and perks, including:

50% paid medical and dental
Vision, life, and a 401(k) plan
Opportunities for advancement
A great working environment and team attitude
Competitive wages and bonuses
Ongoing training
Growth opportunities
Full-time employment
Paid holidays

*How to Apply**

If you feel you'd be perfect as our full-time Customer Service Representative - Inside Sales, apply now using our initial 3-minute, mobile-friendly application. Must have the ability to pass a background check and drug screening test.