Job Description
Are you ready to embark on a new career journey with a forward-thinking global organization that prioritizes people-first culture and genuine belonging? Do you want to join a company that consistently earns prestigious awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for
Career Growth"? Then, a remote Customer Service Representative - Seasonal position at arenaflex is the perfect opportunity for you! As a remote Customer Service Representative - Seasonal, you'll become part of an organically diverse team from 70+ countries where every member contributes to and supports each other's success and well-being.
Together, we help the world's best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. Due to continued growth, we're seeking talented individuals to join our purpose-driven team, passionate about delivering exceptional customer service experiences. Reimagine
Your
Career with arenaflex
This is a fantastic "work from home" opportunity that will allow you to reimagine an all-new career journey and develop lifelong friendships at the same time.
We'll provide you with all the training, technologies, and ongoing support you need to succeed. At arenaflex, there's real career and personal growth potential, with about 80% of our managers and leaders promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. What You'll Do in
This Role As a Customer Service Representative - Seasonal working from home, you'll: * Provide inbound customer support * Help customers resolve technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences with a smile
Your Qualifications
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Customer Service Representative - Seasonal (Remote) role include: * 1+ year of customer service experience * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Strong computer navigation skills and PC knowledge * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies Computer and Internet Requirements * Bring your own device -
This position does not loan equipment * Device must be a desktop or laptop computer (No Chromebooks, iPads, tablets, mobile phones, etc.) * Operating System: Windows 10+, MacOS 10.15, or MacOS 12 * RAM: 8GB or higher * Processor: Intel i5/AMD Ryzen 5 or higher * Internet Requirements: + DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable * Must reside in the United States or have a valid U.S.
address for residence What's In It For You One of arenaflex's Culture Beliefs says, "We champion our people." That's why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Reimagine the Best Version of You!
If all this feels like the perfect next step in your career journey, we want to hear from you. and discover why over 400,000 game-changers around the globe call arenaflex their "employer of choice." Location: USA, OH, Work-at-Home Language Requirements: English Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: * English * Spanish To request a reasonable accommodation, please click here.
If you wish to review the Affirmative Action Plan, please click here.
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