Job Description
Are you a highly motivated individual with a passion for delivering exceptional customer service and data entry expertise? Do you thrive in a dynamic environment where no two days are the same? If so, we invite you to join blithequark's team as a Customer Service Representative/Data Entry Specialist. In this pivotal role, you'll play a crucial part in ensuring smooth operations by accurately entering data and assisting customers with their production orders. With comprehensive training provided, you'll have the opportunity to transition to a hybrid remote setup, offering flexibility and convenience. **About blithequark** blithequark is a forward-thinking organization that values innovation, collaboration, and customer satisfaction. As a leading provider of business process outsourcing (BPO) and marketing services, we've established a 30-year track record of success. Our global talent pool, drawn from diverse locations, enables us to deliver cost-effective solutions to our clients. Our service offerings include operational support, customer service and business development, digital marketing, and technology solutions. **Key Responsibilities** As a Customer Service Representative/Data Entry Specialist, you'll be responsible for: * Reviewing and completing Enrichment Tasks as defined and trained by our clients * Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses * Transferring data from various sources into electronic files and/or digital databases systems * Sorting and organizing data * Involved with either voice or non-voice processes, as required * Managing either inbound/outbound calls in a professional manner * Verifying information provided to our clients by 3rd party entities by using online databases to cross-check information * May be required to perform additional duties and tasks as required by the Company **Why Join blithequark?** * This is a full-time, 100% remote position where you'll work from home, offering flexibility and convenience * You'll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you * Our dynamic team environment fosters collaboration, innovation, and growth opportunities * We offer a comprehensive benefits package, including competitive compensation, paid time off, and professional development opportunities **Qualifications** To succeed in this role, you'll need: * Willingness to work on both, voice and non-voice processes * Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus * Excellent written and verbal communication skills * Availability to work 40 hours per week, starting immediately * Adaptability and flexibility, demonstrating abilities to work with process and information changes * Ability to work independently or as an active member of a team * Support for a WFH set-up * A stable internet connection * A computer-savvy candidate is preferred **What We Offer** As a valued member of our team, you'll enjoy: * Competitive compensation and benefits package * Opportunities for professional growth and development * Flexible work arrangements, including remote work options * Collaborative and dynamic team environment * Comprehensive training and support * Recognition and rewards for outstanding performance **How to Apply** If you're a motivated and customer-focused individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your current resume and a cover letter outlining your qualifications and experience. We look forward to welcoming you to our team! Apply Now! Apply for this job