Job Description
At arenaflex, we're on a mission to revolutionize the world of snacking by creating a diverse range of products that cater to the unique tastes and needs of our customers. As a Customer Supply Chain Analyst, you'll play a critical role in building key customer partnerships and ensuring the execution of our supply chain operations is top-notch in the industry. If you're an entrepreneur with a passion for learning and adapting, and a background in CPG operations, we want to hear from you. **About arenaflex** arenaflex is a dynamic and innovative company that's charting an unprecedented path in the snacking industry. With the backing of MrBeast, the world's most influential creator, and our unwavering commitment to transparency and superior quality, we're strategically positioned to become the go-to snacking brand for future generations. Our vision goes beyond a single product category, and we're committed to delivering incredible products and unique, engaging experiences that keep our fans and customers coming back for more. **The Role** As a Customer Supply Chain Analyst at arenaflex, you'll be responsible for managing and processing orders for US retail businesses in NetSuite, owning the customer onboarding process and launch execution timelines, and working with the CSC manager to develop and maintain customer scorecards tracking KPIs and critical business metrics. You'll also monitor customer inventory and weeks of stock, partner closely with Supply and Demand Planning to understand customer ordering volumes, cadences, and patterns, and collaborate with internal and external stakeholders to align supply chain processes, support in-store activations, and resolve operational issues. **Key Responsibilities:** * Manage and process orders for US retail businesses in NetSuite * Own customer onboarding process and launch execution timelines * Work with CSC manager to develop & maintain customer scorecards tracking KPIs and critical business metrics * Monitor customer inventory and weeks of stock – partner closely with Supply and Demand Planning to understand customer ordering volumes, cadences, and patterns * Collaborate with internal (sales, planning, ops, logistics, finance) and external stakeholders to align supply chain processes, support in-store activations, and resolve operational issues * Develop a thorough understanding of key account needs and requirements and prepare solutions to support their needs * Develop innovative retailer solutions based on consumer insights to achieve shared goals and objectives * Support demand planning and sales forecasting processes with relevant customer data insights to support smooth execution of new product launches, planogram changes, and sales activations **Recipe for Success:** * Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges in a fast-paced environment * Entrepreneurial mindset with a 'self-start' mentality * Problem-solver seeking innovative and creative solutions with a consistent focus on details * Be comfortable with a workday and schedule that isn’t always highly structured or predictable – this is not a ‘punch in, punch out’ role * Strong analytical skills are a must-have * Advanced MS Excel skills * Strong sense of urgency and time management * Must be highly organized and strong communicator with proven cross-functional experience * A team player: ability to work and make decisions autonomously with appropriate levels of collaboration and engagement with the team to ensure alignment * Ability to effectively manage workload, meet deadlines, and ensuring quality output * Ability to conduct detailed procedures in a time-constrained environment * Strong written and verbal communication skills * Able to work independently and within a team * Ability to travel to visit customers as appropriate * 0-2 years experience in supply chain **Why arenaflex?** We value experience. For our customers, our partners, and our employees. We hire awesome people (like you!) who are smart, driven, and have a growth mindset. We have a thriving culture where you’ll have interesting problems to solve with the autonomy you need to make a difference. And, of course, we have the perks/benefits to enable you to do your best work. **Perks and Benefits:** * Competitive Salary * 100% employer-paid option for medical, dental, and vision * 401(k) with an employer match * Monthly stipends for wellness & cell phones * 14 company-paid holidays * Unlimited PTO policy * Delicious chocolate & snacks of course! **What We Offer:** * A dynamic and innovative work environment that's perfect for entrepreneurs and problem-solvers * Opportunities for career growth and professional development * A competitive salary and benefits package * A fun and collaborative team culture * The chance to work on exciting projects and make a real impact on the snacking industry **How to Apply:** If you're a motivated and experienced individual with a passion for supply chain operations, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and discuss how you can join our team at arenaflex! Apply for this job