Job Description
At arenaflex, we are committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our team, the Experienced Data Entry and Claims Specialist will play a vital role in supporting our change management initiatives, ensuring high-quality service standards, and making routine and non-routine decisions that impact our business.
- *Job Summary:**
We are seeking a highly skilled and detail-oriented Data Entry and Claims Specialist to join our team at arenaflex. As a specialist, you will be responsible for supporting our departmental and enterprise initiatives, delivering routine work independently, and making decisions that apply limited but increasingly more discretion within your role. You will also leverage your critical thinking and problem-solving skills to create and modify member level records, maintain accurate member records, and apply policy provisions to determine necessary changes.
- *Key Responsibilities:**
- Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
- Meets or exceeds departmental quality and service standards
- Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately
- Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
- Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines
- Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms
- Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups
- Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes
- Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently
- *Essential Qualifications:**
- High School or GED (Minimum Required)
- No prior experience required
- *Preferred Qualifications:**
- Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity
- Ability to perform under stress in cases of emergency, critical, or hazardous situations
- Ability to work with others in a team environment
- Demonstrates ability to work in a fast-paced environment
- Demonstrates interpersonal skills with a collaborative style
- Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
- Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.)
- Demonstrates the ability to use sound judgment and discretion regarding confidential information
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Successfully completes regulatory and job training requirements
- *Skills and Competencies:**
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite
- Ability to maintain confidentiality and handle sensitive information
- Strong attention to detail and accuracy
- *Career Growth Opportunities and Learning Benefits:**
At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Data Entry and Claims Specialist, you will have access to:
- Ongoing training and development programs to enhance your skills and knowledge
- Opportunities for career advancement and professional growth
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
- Competitive compensation and benefits package
- *Work Environment and Company Culture:**
arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees. Our company culture is built on the principles of collaboration, innovation, and customer-centricity.
- *Compensation, Perks, and Benefits:**
arenaflex offers a competitive compensation package, including:
- Competitive salary
- Comprehensive benefits package
- Paid time off and holidays
- Opportunities for professional development and growth
- Recognition and rewards for outstanding performance
- *How to Apply:**
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!
- *Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees.
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