Job Description
Join arenaflex, a dynamic and innovative organization, as we seek an experienced Data Entry Assistant / Typing Professional to support our team in a remote work environment. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our case processing, mail room, and communications support functions. **About arenaflex** arenaflex is a leading organization in the industry, dedicated to providing exceptional services to our clients. With a strong commitment to innovation, teamwork, and customer satisfaction, we strive to create a work environment that is both challenging and rewarding. Our team is passionate about delivering high-quality results, and we are seeking like-minded individuals to join our ranks. **Job Summary** We are seeking an experienced Data Entry Assistant / Typing Professional to join our remote team. As a key member of our administrative team, you will be responsible for providing exceptional support in case processing, mail room, and communications support functions. This is a full-time remote position, with occasional on-site training and meetings required. **Key Responsibilities** * Case Processing Support: + Log in petitions and create and label case folders + Research cases and prepare associated data for entry into systems + Maintain the integrity of files within process units and file storage + Scan documents and associate them to electronic case files + Organize case files in document order + Identify, report, and obtain missing documents for cases * Mail Room Support: + Receive, sort, open, organize, date stamp, and deliver incoming mail and cases + Operate letter insertion and postage equipment + Identify and sort mail, petitions, and files + Deliver routing sheets/file requests to the appropriate units + Request/receive files from other units and deliver them to the appropriate units + Log and deliver messages; log petitions * Communications Support: + Log and deliver messages; log petitions + Input call questions and/or email responses into tracking system; document every call/email + Escalate calls to supervisors as required by procedures + Resolve caller questions promptly and efficiently + Communicate answers clearly and correctly from scripted call response plan + Reference answers from a computer while rapidly typing notes into a system **Essential Qualifications** * Minimum of one (1) to two (2) years of relevant administrative experience * Ability to pass a typing test of at least 35-40 WPM with no errors * Experience in an office/clerical environment is desired * Intermediate computer skills utilizing multiple monitors and active sessions * Basic use of MS Office, including Excel, Word, and Email * Good interpersonal and professional communication skills * Good attention to detail while working in a fast-paced environment * Capable of working in a multi-task environment with rapidly changing priorities * Very good command of the English Language; Spanish is a plus * Demonstrate a professional work ethic * Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance **Preferred Qualifications** * Experience in a similar role or industry * Advanced computer skills, including proficiency in MS Office and other software applications * Strong organizational and time management skills * Ability to work independently and as part of a team * Strong communication and interpersonal skills **Skills and Competencies** * Excellent typing skills (at least 35-40 WPM with no errors) * Strong computer skills, including proficiency in MS Office and other software applications * Good interpersonal and professional communication skills * Good attention to detail while working in a fast-paced environment * Ability to work in a multi-task environment with rapidly changing priorities * Strong organizational and time management skills * Ability to work independently and as part of a team * Strong communication and interpersonal skills **Career Growth Opportunities and Learning Benefits** As a member of our team, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs, including: * On-the-job training and mentorship * Professional development opportunities, including conferences and workshops * Access to online training and development resources * Opportunities for career advancement and professional growth **Work Environment and Company Culture** arenaflex is committed to creating a work environment that is both challenging and rewarding. We strive to create a culture that is collaborative, inclusive, and supportive, where our employees feel valued and empowered to contribute to our success. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Competitive salary * Comprehensive benefits package, including health, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for professional development and career advancement **How to Apply** If you are a motivated and experienced administrative professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and career advancement. Apply for this job