Job Description
Join arenaflex, a leading non-profit human services agency dedicated to fostering community growth and promoting holistic well-being, as we continue to make a lasting impact in the lives of individuals and families in Fitchburg, MA. As a valued member of our dynamic team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. About arenaflex arenaflex is a non-profit human services agency committed to positive change, enhancing the lives of individuals and families through essential services and community growth.
Our team is united by a shared passion for making a meaningful difference in the community. With a focus on fostering holistic well-being, we strive to create a supportive environment that values the well-being and personal growth of our employees. Position Overview As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This role requires a high level of attention to detail, excellent organizational skills, and the ability to work independently in a remote setting.
Essential Duties And Responsibilities * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities.
Ensure strict confidentiality is maintained in all aspects of the role.Perform related work as required.Required Qualifications And Skills * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. * Bilingual in Spanish preferred.
Preferred Qualifications And Skills * Experience working with database systems, including Monday.com and other similar platforms. * Strong organizational and time management skills. * Excellent communication and interpersonal skills. * Ability to work independently in a remote setting. * Familiarity with program guidelines and regulations. Why Join arenaflex? * Comprehensive Benefits Package: Enjoy a range of fantastic benefits, including health, dental, FSA, and vision insurance, paid time off, hybrid work opportunities, student loan forgiveness, tuition remission, employer-sponsored retirement, pet insurance, and employee discounts.
* Flexible Work Environment: Benefit from a flexible work environment that suits your lifestyle, with opportunities to work remotely and attend meetings, calls, and training sessions as needed. * Career Growth Opportunities: Participate in mandatory agency training and other relevant professional development activities to enhance your skills and advance your career. * Meaningful Work: Join a team that makes a meaningful difference in the community, working towards positive change and enhancing the lives of individuals and families.
If you are a motivated and detail-oriented individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please through our website including your resume and a cover letter outlining your qualifications and experience. Employment Type: Full-Time