Job Description
At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. As a leading non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision for making a lasting difference in the world. We're seeking an experienced Data Entry Clerk to, playing a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
If you're a detail-oriented, tech-savvy individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Position Overview As a valued member of our team, the Data Entry Clerk will be responsible for maintaining accurate and up-to-date digital records, ensuring seamless communication and collaboration with program staff, and providing exceptional support to our Energy Services Programs. This is an excellent opportunity for a motivated and organized individual to and contribute to the positive impact we're making in the community.
Essential Duties and Responsibilities * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. Required Qualifications and Skills * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred. * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. * Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. * Proficiency in bolthires Office and bolthires Suite, with experience using database systems and cloud-based platforms. * Ability to maintain confidentiality and handle sensitive information with discretion. Preferred Qualifications and Skills * Experience working with non-profit organizations or human services agencies.
* Familiarity with energy assistance programs and services. * Knowledge of program guidelines and regulations related to energy services. * Experience using Monday.com and other database systems. * Strong analytical and problem-solving skills, with the ability to identify and resolve issues. * Ability to work independently and as part of a team, with a strong commitment to collaboration and communication. Why Join arenaflex? At arenaflex, we're committed to creating a positive and supportive work environment that values your well-being and personal growth.
As a member of our team, you'll enjoy a range of fantastic benefits, including: * Health, Dental, FSA, and Vision Insurance:
Comprehensive coverage to take care of your well-being. * Paid Time Off (PTO): Generous time off to relax and recharge. * Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle. * Student Loan Forgiveness: We're here to help ease your student loan burden. * Tuition Remission: Invest in your education with our tuition remission program. * Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care. * Employee Discounts: Access exclusive discounts and perks. If you're a motivated and organized individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We can't wait to hear from you! Employment Type Full-Time