Job Description
At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact in the lives of individuals and families in Fitchburg, MA. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. About arenaflex arenaflex is a non-profit human services agency committed to positive change.
We're a community-driven organization that believes in the power of collaboration and innovation to create lasting impact. Our team is passionate about enhancing the lives of individuals and families, and we're seeking like-minded professionals to join us on this journey. Position Overview As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date records, ensuring compliance with agency and funder requirements, and supporting the delivery of services to our clients. This is an exciting opportunity to join a dynamic team and make a meaningful difference in the community.
Essential Duties And Responsibilities * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. Required Qualifications And Skills * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred. Preferred Qualifications And Skills * Experience working with database systems, including Monday.com and other relevant platforms. * Strong organizational and time management skills, with attention to detail and accuracy. * Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. * Ability to maintain confidentiality and handle sensitive information with discretion. * Familiarity with program guidelines and regulations, particularly in the energy services sector.
Skills And Competencies Required For Success * Strong data entry skills, with attention to accuracy and attention to detail. * Ability to work independently and as part of a team, with strong communication and interpersonal skills. * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. * Ability to maintain confidentiality and handle sensitive information with discretion. * Familiarity with database systems and other relevant platforms. Career Growth Opportunities And Learning Benefits * arenaflex is committed to the professional development of our staff, with opportunities for training, mentorship, and career advancement.
* We offer a range of benefits and perks, including health insurance, paid time off, and tuition remission. * Our team is passionate about making a lasting impact, and we're seeking like-minded professionals to join us on this journey. Work Environment And Company Culture Highlights * arenaflex is a remote-friendly organization, with opportunities for flexible work arrangements. * Our team is passionate about collaboration and innovation, with a focus on creating a positive and inclusive work environment.
* We're committed to the well-being of our staff, with a range of benefits and perks to support physical and mental health. Compensation, Perks, And Benefits * arenaflex offers a competitive salary and benefits package, including health insurance, paid time off, and tuition remission. * We're committed to supporting the well-being of our staff, with a range of benefits and perks to promote physical and mental health. * Our team is passionate about making a lasting impact, and we're seeking like-minded professionals to join us on this journey.
If you're a motivated and detail-oriented individual with a passion for making a lasting impact, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We can't wait to hear from you! Employment Type Full-Time