Job Description
At arenaflex, we're committed to delivering exceptional patient care and innovative healthcare solutions. As a leading pharmacy chain, we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity for a motivated individual to contribute to the success of our pharmacy operations and make a meaningful impact on the lives of our patients.
- *Job Summary:**
We're looking for a talented Data Entry Specialist to support our pharmacy operations team. As a key member of our team, you'll be responsible for accurately processing patient data, resolving data entry exceptions, and providing exceptional customer service. If you're a detail-oriented individual with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.
- *Key Responsibilities:**
- Accurately process patient data, including prescription information, patient registration, and demographic data, using arenaflex's prescription information access strategies and systems.
- Handle patient prescription requests within HIPAA guidelines and enter top-off orders for processing.
- Troubleshoot to attain missing prescription information and interpret medical abbreviations (SIG codes).
- Resolve all data entry-associated exceptions and ensure accurate and timely processing of patient data.
- Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients as needed.
- Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements.
- Make phone calls to insurers and others to obtain information, gain override approval, or otherwise resolve 1/3 party rejects.
- Provide assistance to pharmacists, both those within the facility and those at other locations.
- Identify and communicate issues to senior-level team members as necessary.
- Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.
- *Essential Qualifications:**
- High school diploma or equivalent (GED).
- Basic computer skills, including: + Starting and shutting down a laptop.+ Using a mouse to click and navigate.+ Starting and closing applications.+ Transferring between programs.+ Saving files.+ Printing documents and/or accessing information online.
- Basic Google competencies, including: + Opening a browser.+ Typing in URLs in the correct area.+ Using a search engine.+ Bookmarking a website.+ Navigating using back/forward/stop buttons.+ Filling out forms online.
- Intermediate-level keyboarding skills (at least 25 WPM, touch typing, formatting files).
- Effective written and verbal communication skills.
- 18 years of age or older.
- *Preferred Qualifications:**
- At least 365 days of pharmacy technician experience in a retail or call center environment.
- At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation.
- Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings, and assessment of customer pride.
- Intermediate to superior-level keyboarding skills (at least 35 WPM, touch typing, formatting files).
- Fluency in Spanish and English.
- *What We Offer:**
- Competitive hourly rate of $20/hour.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Generous paid time off and holidays.
- Recognition and rewards for outstanding performance.
- *How to Apply:**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
- *Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
- *Contact Information:**
For more information about this opportunity, please contact our recruitment team at [insert contact email or phone number]. We look forward to hearing from you!
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