Job Description
Join arenaflex, a leading healthcare organization, in its mission to revolutionize the way people experience healthcare. As an Experienced Data Entry Specialist, you will play a vital role in our Specialty Mail Request Pharmacy Group, working from the comfort of your own home. This is an exciting opportunity to grow your career, develop your skills, and make a meaningful impact in the lives of our patients. **About arenaflex** arenaflex is a dynamic and innovative healthcare organization that is committed to delivering improved human-driven healthcare for a rapidly changing world. Our mission is to carry our heart to every moment of your well-being, and we strive to create a culture of diversity, empathy, and belonging. We are an equal opportunity employer and are proud to support and empower individuals with military experience, as well as military spouses, to pursue amazing career opportunities. **Job Responsibilities** As an Experienced Data Entry Specialist, you will be responsible for: * Accurately reading, interpreting, and entering prescriptions into our computer system, including dosage calculations, medication assignments, and verifying insurance payments in a timely manner. * Contacting physicians' offices and insurance companies to ensure the accuracy of our patients' specialty medication orders. * Occasionally, you will be responsible for responding to patient calls to arrange and manage new patient medication requests and reorders, which includes verifying and re-verifying benefits. * Providing excellent customer service and support to patients, physicians, and insurance companies. **Requirements** To be successful in this role, you will need: * A valid AZ Pharmacy Technician License * At least 6 months of experience working in a pharmacy * At least 6 months of experience working with Windows-Based applications, such as Windows, Microsoft Office, web navigation, and email applications * Strong keyboarding skills and preference * Ability to sit or stand for the length of the shift (8-10 hours) * While performing the essential duties of this job, the employee is expected to use a keyboard and computer **Preferred Qualifications** * At least 6 months of experience as a pharmacy technician * At least 90 days of experience handling and resolving customer needs via telephone * Experience in healthcare, benefits, insurance, and medication management * Experience with clinical charging, coding, and other clinical support roles * Customer service experience in an office setting * At least 6 months of professional work experience, including inbound and outbound telephone customer care * Strong customer support skills * Excellent communication skills * Strong knowledge of computer programs * Excellent data entry skills **Work Environment and Company Culture** arenaflex is committed to creating a work environment that is safe, inclusive, and supportive. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a range of supplemental benefits and discount programs. We also offer 16 paid days off for employees, as well as paid holidays. **Compensation and Perks** As an Experienced Data Entry Specialist, you will be offered a competitive salary, reflecting your skills and experience. We also offer a range of perks and benefits, including: * Competitive salary * Comprehensive benefits package * Paid time off * Paid holidays * Supplemental benefits and discount programs * Opportunity to grow and develop your skills and career **How to Apply** If you are a motivated and detail-oriented individual with excellent customer service skills, we encourage you to apply for this exciting opportunity. Please submit your application today, and join our team of dedicated professionals who are passionate about making a difference in the lives of our patients. Apply Now! Apply for this job