Job Description
About arenaflex Arenaflex is a leading organization dedicated to providing compassionate and innovative mental health crisis support services. We believe that everyone deserves access to quality care and support, and we're committed to making a meaningful difference in the lives of those in crisis. As a vital member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional care. Job Summary We're seeking a skilled and compassionate Chat/Text Crisis Specialist to join our 24/7/365 mental health crisis/suicide prevention team. As a vital member of our team, you will provide emotional support and connect individuals in crisis with essential resources, making a meaningful difference in their lives. In this critical role, you will handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), providing brief clinical screenings, risk assessments, and service linkage for individuals experiencing emotional distress. About the Role This is a remote work opportunity, and you'll be working a 3rd shift schedule from Sunday to Wednesday, 6:00 pm - 2:30 am CST. As a Crisis Support Specialist, you'll have the opportunity to make a positive impact on the lives of others, while also developing your skills and expertise in crisis support and mental health services. Key Responsibilities Provide telephonic or chat clinical screenings and risk assessments to individuals in crisis Conduct follow-up calls for individuals deemed moderate to high risk for suicide Connect individuals with community resources and services to support their mental health needs Participate in ongoing supervision, training, and team meetings to ensure best practices and continuous improvement Requirements To be successful in this role, you'll need to have: A Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field (or Certified Peer Recovery Specialist) 6 months to 1 year of related crisis experience Excellent communication and customer service skills Ability to work in a fast-paced, dynamic environment and maintain confidentiality What We Offer As a Crisis Support Specialist at arenaflex, you'll have the opportunity to: Make a meaningful difference in the lives of others Work in a collaborative and supportive team environment Develop your skills and expertise in crisis support and mental health services through comprehensive training and professional development opportunities Enjoy a competitive compensation and benefits package, including medical, dental, and vision coverage, 403b retirement plan, and paid time off Why Join arenaflex? Arenaflex is a dynamic and innovative organization that's committed to making a positive impact on our communities. As a Crisis Support Specialist, you'll have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional care. We're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and well-being. How to Apply If you're passionate about delivering exceptional care and supporting individuals in crisis, we encourage you to apply. Even if you don't feel like a perfect match, we'd love to hear from you. Together, let's transform lives and make a positive impact on our communities. Apply Now Don't miss this opportunity to join our team and make a meaningful difference in the lives of others. Apply today and take the first step towards a rewarding career with arenaflex. Apply for this job