Job Description
At arenaflex, we're on a mission to revolutionize the way businesses manage their finances and payments. As a leading provider of B2B order-to-cash software and digital payments, we're committed to delivering exceptional value to our customers and empowering them to achieve their goals. We're now seeking an experienced and results-driven Customer Account Executive to join our team and drive growth in our mid-market and corporate sales channels. **About the Role:** As a Customer Account Executive at arenaflex, you'll play a critical role in managing and expanding relationships with our established mid-market and corporate customers. You'll be responsible for identifying upsell and cross-sell opportunities across our industry-leading SaaS order-to-cash solutions and delivering tailored value to our customers. Your ability to build trust with key stakeholders, navigate mid-complexity sales cycles, and drive revenue growth will be essential to your success in this role. **Key Responsibilities:** * Manage and grow relationships within an assigned portfolio of corporate accounts, driving expansion and increased product adoption across departments and locations. * Lead strategic conversations with senior stakeholders in Finance, IT, and Procurement to align arenaflex solutions with initiatives like process automation, cost savings, and improved cash flow. * Deliver impactful product presentations and demos that reflect the customer's industry, pain points, and growth plans. * Partner closely with Customer Success, Implementation, Product, and Marketing to ensure value realization and exceptional service. * Develop and execute account plans that align arenaflex capabilities to customer goals and evolving business needs. * Understand the customer's operational environment, including their ERP systems, workflows, and reporting requirements. * Share customer insights with internal teams to help inform product strategy and service delivery enhancements. * Support contract renewals and lead commercial discussions, including procurement coordination and negotiation of deal terms. **What You'll Bring to the Team:** * 3+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industry. * Proven ability to exceed targets by identifying and closing upsell opportunities and driving product expansion. * Experience selling SaaS platforms into corporate environments with deal sizes typically in the $50K–$250K ARR range. * Familiarity with AR, payments, or financial software and workflows is preferred. * Strong communication and presentation skills, with the ability to influence senior functional leaders. * Experience developing account strategies and leading cross-functional coordination to drive long-term growth. * Familiarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms is a plus. * Proficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as Salesforce. * Ability to thrive in a fast-paced, team-oriented, and performance-driven culture. * Willingness to travel up to 20% for customer meetings and presentations. **What You'll Get:** * **Work from Anywhere:** Your home, a coffee shop, a company-paid WeWork... you decide! * **A Culture that Lives its Values:** Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. * **Flexible Working Hours:** We support your lifestyle - the results are what count. * **Open PTO:** Work-life balance is important. We believe in giving our employees time to truly relax and recharge. * **Sabbatical:** A paid leave to reward longevity and commitment to arenaflex. * **Paid Parental Leave:** To promote parent-child bonding and increase gender equity at home and in the workplace. * **Opportunities for Growth:** Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs - we foster an environment where all employees can grow. * **Recognition:** From arenaflex Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. * **Benefits:** Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. * **Minimal Bureaucracy:** An entrepreneurial environment of ownership and accountability allows you to get work done. **Who We Are:** Finance leaders turn to arenaflex to control costs, accelerate cash flow, and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, arenaflex delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. **Don't Meet Every Single Requirement?** Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At arenaflex, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! **How to Apply:** If you're a motivated and results-driven professional looking to join a dynamic team and drive growth in our mid-market and corporate sales channels, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you! Apply for this job