Job Description
At arenaflex, we're not just building a company – we're crafting a community where people come first. Our core values of Generosity, Respect, Innovation, Teamwork, and GRIT guide everything we do, from fostering a supportive work environment to empowering our team members to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we're dedicated to delivering the best possible experience for our customers while driving growth and innovation. We're seeking an experienced Full Stack Product Management Team Lead to join our Customer Experience Team at arenaflex. This individual will report into our Director of Customer Experience and oversee a team of Product Managers, driving the vision and strategy for a variety of key development projects. In this position, your leadership is crucial to unlocking customer value while increasing development efficiency and the quality of solutions. If you're passionate about leading teams and delivering solutions that make a difference, we'd love to hear from you! **About arenaflex** arenaflex is a dynamic and innovative company that's revolutionizing the e-commerce industry. We're committed to providing our customers with an exceptional experience, and we're looking for talented individuals who share our passion for delivering excellence. Our company culture is built on the principles of Generosity, Respect, Innovation, Teamwork, and GRIT, and we're dedicated to creating a supportive and inclusive work environment that celebrates diversity and empowers our team members to reach their full potential. **Role Overview** As a Full Stack Product Management Team Lead at arenaflex, you'll be responsible for leading a team of Product Managers and driving the vision and strategy for key development projects. Your leadership will be crucial in unlocking customer value while increasing development efficiency and the quality of solutions. You'll work closely with cross-functional teams, including development, quality assurance, and project managers, to deliver seamless execution of product initiatives. **Responsibilities** * **Thought Leadership** + Establishes and communicates a clear product vision, aligning it with company goals, market opportunities, and customer needs. + Ensures adaptability to changing business priorities while maintaining strategic focus. + Stays informed on industry trends, competitive landscape, customer feedback, user & operational needs, and behavioral analytics to inform product strategy and enhancements. + Oversees project phasing and the prioritization and grooming of product backlogs, ensuring that features and enhancements are prioritized and delivered effectively. * **Process Definition** + Improves and leads adoption of process methodologies, including helping inform meeting cadence and execution on product teams and across product management team. + Defines documentation standards to drive development efficiency, improve output quality, and build deeper referenceable guides on how products function. + Ensures alignment to project documentation standards across product teams. * **Execution & Quality** + Responsible for efficiency of product teams and their timely execution of work against business goals. + Helps teams identify and overcome bottlenecks, whether related to process, indecision, or needs from cross-functional or external parties. + Responsible for quality of product decisions on product teams, alignment to company goals, and stability of solution (meets requirements, doesn’t introduce bombs or unacceptable bugs). + Defines success metrics for key initiatives and collaborates with the Insights team to track and analyze performance effectively. * **Team Leadership & Development** + Mentors product managers, fostering their professional growth and functional expertise. + Encourages innovation and collaboration while setting/clarifying performance expectations. + Actively supports team members’ engagement and career development, working to retain top talent. + Models GRIT, Generosity, Respect, Innovation, and Teamwork, setting high standards for leadership within the team. * **Communication & Influence** + Communicates insights, strategies, progress, and outcomes effectively to senior leadership and cross-functional partners. + Gathers feedback to help define priorities, project scope, and requirements; filters and communicates inputs back to the team. + Effectively fosters relationships with cross-functional partners to drive communication and garner support. **Requirements** * Bachelor’s degree in Business, Computer Science, or a related field. * 5+ years product management experience in eCommerce, retail, or a related field working on customer-facing UI/technology products. * 1+ year in a product management leadership position and proven experience leading and mentoring others, with a focus on driving engagement and growth. * Demonstrated success in managing complex projects and adapting strategies to evolving business needs. * Mastery of Agile methodologies and experience implementing best practices. * Proficiency in product and project management tools (e.g., Jira, Confluence, Monday, Coda). * Familiarity with web and app development processes. * Strong analytical skills with a data-driven approach to decision-making, including experience with behavioral analytics and A/B testing (e.g. Google Analytics, Segment, Amplitude, Mixpanel). **Preferred Qualifications** * Certified Scrum Product Owner (CSPO) or similar certification. **Why work with us?** * **We have awesome benefits** – We offer a wide variety of benefits to help support you and your loved ones, including comprehensive and affordable medical, dental, vision, and voluntary life insurance options, 401(k) with up to 4% company match, paid vacation, sick time, and holidays, company-paid basic life insurance and long-term disability, discounted auto, home, and pet insurance programs, Flexible Spending Account (FSA), confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP), company-provided equipment and one-time $250 work from home stipend, $750 annual professional development budget, $25 monthly Grubhub credit, company rewards and recognition program, and more! * **We promote work-life balance** – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! * **We support growth** – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. * **We give back** – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. * **We listen** – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. **Additional Details** * Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. * Applicants must be currently authorized to work in the U.S. on a full-time basis. arenaflex will not sponsor applicants for work visas. * arenaflex is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. * We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. * All emails from the arenaflex team will only be sent from an @arenaflex.com email address. Please exercise caution if you receive an email from an alternate domain. **How to Apply** If you're passionate about leading teams and delivering solutions that make a difference, we'd love to hear from you! Please submit your application through our website or by clicking on the link below. Apply for this job