Job Description
At careerzynith, we're a small but growing consumer product company with three niche brands united by a commitment to sustainable design. Our products are made with high-quality materials and post-consumer waste to create innovative solutions for modern consumers. As we continue to grow, we're looking for a talented Operations, Sales, and Customer Service Associate to support our Operations and Sales teams.
- *About careerzynith**
careerzynith is a dynamic and purpose-driven company that's passionate about creating sustainable, high-quality products for modern consumers. Our commitment to sustainable design and innovative solutions has earned us a reputation as a leader in the consumer product industry. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for making a positive impact.
- *About the Role**
As our Operations, Sales, and Customer Service Associate, you'll play a critical role in supporting our Operations and Sales teams. This hybrid position is mostly remote, with some in-person work in our Seattle, WA office. You'll be responsible for processing orders and customer-facing tasks for both B2B and B2C, including:
- Order processing for key accounts and independent retailers
- Wholesale portal order approvals
- B2B and B2C customer service
- *Key Responsibilities**
- Process orders and manage inventory for key accounts and independent retailers
- Approve wholesale portal orders and manage customer relationships
- Provide exceptional customer service to B2B and B2C customers, responding to inquiries and resolving issues in a timely and professional manner
- Collaborate with the Operations and Sales teams to identify opportunities for process improvements and implement changes
- Develop and maintain relationships with key accounts and independent retailers
- Analyze sales data and provide insights to inform business decisions
- Stay up-to-date on industry trends and best practices, applying this knowledge to improve processes and customer experiences
- *About You**
We're looking for a proactive and self-motivated individual who is comfortable working under tight timelines with minimal supervision. You'll have:
- 2-3 years of experience in a small team or startup environment, preferably in the consumer products industry
- Proficiency in Excel, including vlookup and pivot tables
- Excellent communication skills, with the ability to convey information clearly and effectively
- A proactive, self-starter mentality, with a passion for learning and growth
- Experience with Acctivate or SQL Databases is a plus
- Experience with QuickBooks and Amazon Seller and Vendor Central is a plus
- *Why Join careerzynith?**
- Be part of a mission-driven company creating sustainable, high-quality products
- Work with a talented team of professionals who share your passion for making a positive impact
- Enjoy a dynamic and fast-paced work environment, with opportunities for growth and development
- Take advantage of our comprehensive benefits package, including 401(k), dental insurance, employee discount, health insurance, paid time off, and vision insurance
- Enjoy a flexible work schedule, with the option to work remotely and in-person in our Seattle, WA office
- *Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. You'll have access to:
- Ongoing training and development opportunities, including workshops, webinars, and conferences
- Mentorship and coaching from experienced professionals in the industry
- Opportunities to take on new challenges and responsibilities, with a focus on career growth and advancement
- A dynamic and supportive work environment, with a focus on collaboration and teamwork
- *Work Environment and Company Culture**
careerzynith is a dynamic and fast-paced company that's passionate about creating sustainable, high-quality products. Our company culture is built on a foundation of collaboration, innovation, and a commitment to making a positive impact. You'll have the opportunity to work with a talented team of professionals who share your passion for making a difference.
- *Compensation and Benefits**
We offer a competitive salary range of $45,000.00 - $60,000.00 per year, depending on experience. You'll also have access to a comprehensive benefits package, including:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- *How to Apply**
If you're a motivated and passionate individual who is looking for a challenging and rewarding career opportunity, we'd love to hear from you! Please submit your application, including your resume and a cover letter, through our website.
- *Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
- *Contact Us**
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!
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