Job Description
At arenaflex, we're on a mission to revolutionize the way people live healthier, happier lives. As a leading American pharmaceutical retailer and company, we're committed to providing exceptional customer service and innovative solutions to our customers. We're now seeking an experienced Part Time
Remote Data Entry Specialist to and help us achieve our goals. About arenaflex arenaflex is a well-established company with a rich history dating back to 1901. Founded in Chicago, Illinois, we've grown to become one of the largest drug store chains in the United States.
Our commitment to providing high-quality products and services has earned us a reputation as a trusted partner in the healthcare industry. With a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, and more, we're dedicated to helping our customers live their best lives. Job Summary We're seeking an experienced Part Time
Remote Data Entry Specialist to. As a Part Time
Remote Data Entry Specialist, you'll be responsible for performing various data entry tasks, including patient enrollment, answering high-volume customer inquiries, and utilizing pharmacy systems to retrieve patient and medication data.
You'll work under direct supervision and be accountable for adhering to company policies and procedures. Key Responsibilities As a Part Time
Remote Data Entry Specialist, your key responsibilities will include: * Utilizing arenaflex's remedy information entry methods and rules to process new patient enrollment by entering information into the appropriate system * Handling patient medication requests within HIPAA guidelines and entering refill orders for processing * Investigating to retrieve missing medication data and deciphering clinical abbreviations (SIG codes) * Resolving all data entry-related exceptions * Handling correspondence to patients (inbound calls, chats, messages) and making outbound calls to prescribers and patients on a case-by-case basis * Resolving Outsider Oddballs by researching, gathering data, making amendments, and resubmitting for processing according to individual arrangement requirements * Making phone calls to backup plans and others to acquire data, gain abrogate endorsement, or otherwise resolve the Outsider Oddballs * Providing support to pharmacists, both in-office and at other locations * Recognizing and conveying issues to senior-level staff as necessary Essential Capabilities To be successful in this role, you'll need to possess the following essential capabilities: * Essential level computer skills (e.g., starting and closing a computer, using a mouse to point and click, starting and closing programs, switching between programs, saving files, printing documents, and accessing data online) * Fundamental web search skills to include opening a program, composing in URLs in the right field, using a web search engine, bookmarking a website, navigating using back/forward/stop buttons, and completing forms online * Transitional level keyboarding skills (at least 25 WPM, typing by memory, arranging reports) * Effective communication skills, both written and verbal Preferred Capabilities While not required, the following preferred capabilities would be beneficial in this role: * At least one year of pharmacy technician experience in a retail or call center environment * Experience providing customer service to internal and external clients, including meeting quality standards for services and assessing customer satisfaction * Transitional to advanced level keyboarding skills (at least 35 WPM, typing by memory, arranging documents) * Familiarity with Spanish and English About arenaflex's Benefits At arenaflex, we're committed to providing our employees with a comprehensive benefits package that supports their physical, emotional, and financial well-being.
Our benefits include: * Health care benefits: arenaflex generally offers health care benefits, such as medical, dental, and vision insurance, to eligible employees. These benefits can help cover medical bills and provide access to necessary health services. * Prescription drug discounts: As a pharmacy-focused company, arenaflex employees can receive discounts on prescription drugs and over-the-counter drugs when filling prescriptions at arenaflex pharmacies. * Employee assistance program (EAP): Many companies, including arenaflex, offer EAPs that provide confidential counseling and support services to employees and their families.
These programs can help with a range of work and personal challenges. * Paid time off: arenaflex generally provides paid time off for holidays, vacations, and sick days. The amount of free time can vary based on factors such as job title and seniority. * Retirement plans: arenaflex typically offers retirement savings plans, such as 401(K) plans, to help employees save for retirement. Some plans may include matching employer contributions. * Employee discounts: Employees often receive discounts on products and services sold in arenaflex stores.
This could include discounts on over-the-counter medications, beauty products, and more. * Professional development: arenaflex may offer opportunities for professional development and advancement within the company. This could include training programs, skills development initiatives, and the opportunity to move up the corporate ladder. * Wellness programs: Because of its focus on health and wellness, arenaflex may offer wellness programs designed to promote employee health. These programs can include fitness challenges, health screenings, and wellness resources.
* Flexible scheduling: Depending on your specific job role, arenaflex may offer flexible scheduling options to meet different employee needs. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please through our website, and we'll be in touch to discuss your qualifications further. Salary and Benefits arenaflex offers a competitive salary of $23/hour, as well as a comprehensive benefits package that includes health care benefits, prescription drug discounts, employee assistance programs, paid time off, retirement plans, employee discounts, professional development opportunities, and wellness programs.
Work Environment As a remote data entry specialist, you'll have the flexibility to work from home and enjoy a comfortable and quiet workspace. You'll be responsible for maintaining a high level of productivity and meeting deadlines while working independently. Career Growth Opportunities arenaflex is committed to providing opportunities for career growth and advancement within the company. As a remote data entry specialist, you'll have the opportunity to develop your skills and knowledge, take on new challenges, and advance your career in a dynamic and supportive environment.
Join arenaflex Today! If you're passionate about delivering exceptional customer service and making a difference in people's lives, we encourage you to. to become a part of arenaflex's mission to revolutionize the way people live healthier, happier lives.