Job Description
Unlock Your Potential with Workwarp and Google
Join the innovative Workwarp team as a Product Solutions Engineer for Google, where you'll be part of a dynamic group driving technological advancements and delivering exceptional client experiences. As a key player in Google's gTech Worldwide Client Experience (gCare) team, you'll be responsible for developing solutions that cater to a global clientele, collaborating with cross-functional teams, and pushing the boundaries of what's possible with Google's products and services.
Job Highlights:
- Position: Product Solutions Engineer for Google
- Location: Remote (with occasional travel to Reston, USA)
- Compensation: Competitive salary of $26/Hour
- Company: Workwarp, in collaboration with Google
- Start Date: Immediate openings available for the right candidates
About the Job
The gTech Worldwide Client Experience (gCare) team is a solution-developing effort that supports Google's Outreach teams and advertisers. As a Product Solutions Engineer, you'll be working on developing adaptable solutions to cater to millions of clients worldwide. Your role will involve investigating client-side issues, collaborating with Business, Product, and Engineering teams within Google to develop better tools and services, and improving products based on evolving client needs.
Key Responsibilities:
- Provide top-notch client care to sponsors and Business teams by managing challenges for Google advertisers across various products, including Display, YouTube, Google Analytics, Shopping, Google Marketing Platform (GMP), and Mobile/Applications.
- Seize, identify, and resolve sensitive and complex issues across Google Ads products, recognizing patterns of issues for business and clients.
- Collaborate with Product Operations and Engineering teams to resolve product issues and manage complex problems to improve the client experience.
- Develop and deliver advanced troubleshooting and resolution of complex issues and bugs from internal teams and Google advertisers.
- Understand the evolving AI-powered nature of the Google Ads ecosystem and communicate ML model language to internal and external clients.
- Engage with cross-functional partners to build automation systems and processes to identify and prevent product messes/issues.
- Model and develop tools to enable the troubleshooting of client issues and inquiries, facilitating the investigation of standard use cases.
- Work with Engineering teams on Foundation launches, updates, and relocations.
Qualifications and Skills
To succeed in this role, you'll need a strong foundation in technical skills and a passion for delivering exceptional client experiences.
Essential Qualifications:
- Bachelor's degree or equivalent experience in a relevant field.
- Four-year certification or identical viable experience in a related field.
- 3+ years of experience with coding using a general-purpose programming language (e.g., Java, C/C++, Python), working with web innovations (e.g., HTML, CSS, JavaScript, HTTP, Organizations), or performing data analysis and representation using SQL-like query dialects.
Preferred Qualifications:
- Experience in system design/API, programming languages including data structures and algorithms, and machine learning fundamentals.
- Experience working with Google Ads and e-commerce products.
- Understanding of backend system concepts (e.g., reserve, memory management), mobile application operating systems, and mobile application data analysis.
- Ability to interpret data to influence cross-functional partners and communicate technical issues to both technical and non-technical audiences.
- Capacity to analyze and troubleshoot labeling issues on websites using developer tools (e.g., Chrome DevTools).
What We Offer
As a Product Solutions Engineer for Google with Workwarp, you'll enjoy a competitive salary, opportunities for career growth, and a dynamic work environment that fosters innovation and collaboration.
Career Growth Opportunities:
Joining the gTech Worldwide Client Experience team will provide you with the chance to develop your skills in a fast-paced, innovative environment. You'll have opportunities to work on complex projects, collaborate with cross-functional teams, and advance your career in a field that's constantly evolving.
Work Environment and Company Culture:
Workwarp and Google value diversity, equity, and inclusion, striving to create an environment where everyone feels welcome and supported. As a remote worker, you'll be part of a global team that's passionate about delivering exceptional client experiences and driving technological advancements.
Compensation and Benefits:
We offer a competitive salary of $26/Hour, along with a comprehensive benefits package that includes opportunities for career growth, professional development, and a dynamic work environment.
Take the Next Step
Are you ready to join a talented team of professionals and drive technological innovations with Google? Apply now to become a Product Solutions Engineer with Workwarp and be part of a dynamic group that's shaping the future of client experiences.
Don't miss this opportunity to advance your career and be part of a team that's making a difference. Apply today and let's discuss how you can become a vital part of our success story.
Apply Now