Job Description
At careerzynith, we're a commercial printing company with over 50 years of expertise in the printing industry, offering an extensive range of services, including pre-press, sheetfed-offset, web-offset, digital printing, variable printing, finishing, fulfillment, and direct mailing. Our state-of-the-art equipment includes the KM1 digital press, three Heidelberg offset web presses, and two Komori GL 640 UV/LED 6-color sheetfed presses, enabling printing on diverse media types like paper, plastics, and synthetics.
- *Join Our Dynamic Team**
We're looking for an experienced and motivated Production Manager/Customer Service Representative to join our team. The ideal candidate should have a strong understanding of job production from start to finish and be capable of thriving in a fast-paced environment with tight deadlines. A positive attitude, strong communication skills, self-motivation, trustworthiness, dependability, and adaptability are essential qualities.
- *About careerzynith**
careerzynith is a commercial printing company that has been a leader in the industry for over 50 years. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner for businesses and organizations across the country. We're proud of our state-of-the-art equipment, experienced team, and dedication to delivering high-quality printing solutions.
- *Responsibilities**
As a Production Manager/Customer Service Representative at careerzynith, you will be responsible for:
- **Job Production Management**: Engineer and manage a wide variety of jobs/projects from start to finish, including interpreting customer requirements, developing and managing timelines throughout the production process, and ensuring quality throughout the process.
- **Communication and Collaboration**: Effectively manage communications with sales representatives, customers, outside services, and internal departments to ensure seamless project execution.
- **Job Specifications and Instructions**: Interpret customer purchase orders/instructions accurately and provide clear, detailed instructions to the manufacturing team to ensure that job specifications are clearly communicated to all departments.
- **Printing Department Knowledge**: Demonstrate a basic understanding of all printing departments, including: + Digital Department+ Prepress+ Press Room+ Bindery+ Shipping+ Mailing
- **Cost Management**: Manage jobs to estimated costs and ensure each is handled in the most cost-efficient manner.
- **Additional Duties**: May include other duties as assigned by management.
- *Skills and Qualifications**
To be successful in this role, you will need:
- **Attention to Detail**: Must be detailed-oriented and have strong organizational skills to manage multiple projects and deadlines.
- **Strong Communication Skills**: Strong verbal and written communication skills to effectively communicate with customers, sales representatives, and internal departments.
- **Customer Service Skills**: Strong customer service skills to provide exceptional service to our customers.
- **Multi-Tasking**: Ability to work under tight deadlines in a fast-paced environment and manage multiple projects at one time.
- **Scheduling and Time Management**: Ability to manage schedules, meet deadlines, maintain accuracy, and manage costs.
- **Teamwork**: Ability to work as a team member and have a positive attitude. Must be a dependable team player.
- **Technical Skills**: Familiarity with MIS systems such as iQuote/ePS and Monarch, proficiency in Microsoft Outlook and Excel, and knowledge of press parameters, ink coverage, and press layouts and folding signatures.
- **Mailing and Variable Data Experience**: Strong mailing and variable data experience, knowledge of postal rules and regulations, and ability to create layouts using Metrix software.
- **Commercial Print and Direct Mail Experience**: Minimum 5 years experience in commercial print and direct mail lettershop.
- *What We Offer**
At careerzynith, we offer a competitive compensation package, including:
- **Competitive Pay**: Competitive pay based on experience.
- **Benefits**: Paid holidays, 401(k) plan, health insurance, and dental insurance.
- **Vacation Days**: Vacation days to recharge and relax.
- *Join Our Team**
If you're a motivated and experienced Production Manager/Customer Service Representative looking for a new challenge, we encourage you to apply to join our dynamic team at careerzynith. We're committed to providing a positive and supportive work environment that fosters growth and development.
- *How to Apply**
To apply for this exciting opportunity, please visit our website at [careerzynith website URL] and submit your application. We look forward to hearing from you!
- *Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
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