Job Description
Arjo is a company dedicated to improving health and mobility for individuals with challenges. They are seeking a Field Service Technician to provide essential medical equipment services, including maintenance and repairs, while building positive relationships with customers. Responsibilities Perform preventative maintenance, repairs, installations, upgrades, and in‑services on Arjo medical equipment at customer sites Provide technical diagnosis, prepare repair cost estimates, and complete service on customer‑owned medical equipment Grow service revenue by identifying opportunities for new and renewal service contracts within the assigned territory Partner with the Sales team on joint calls, product demos, in‑services, and trade‑show support Deliver all services in accordance with Arjo warranty/contract policies, safety standards, and regulatory guidelines Maintain positive, collaborative relationships with customers and internal partners Manage local and van spare parts inventory Complete and submit all service reports, documentation, and required training within required timelines Participate in regulatory investigations by providing product assessments and required documentation Support quality‑related activities including QC checks, aesthetic maintenance, cleaning procedures, and product handling processes Comply with all quality, safety, and compliance requirements, including FDA and worldwide medical device regulations Work flexible hours, including occasional weekends, based on customer or business needs Travel regularly by car (and occasionally by air) to customer locations; overnight travel varies by territory Skills Must reside within the assigned territory; company vehicle provided Ability to lift up to 75 lbs, push/pull loads, and stand, walk, or sit for extended periods Ability to use required PPE, including biological/chemical protection, as needed Must be able to complete required inoculations Valid driver's license required Ability to use computers, mobile devices, and related office tools to complete assignments Vision requirements include close, distance, color, peripheral vision, depth perception, and ability to adjust focus High School Diploma or GED required Experience with electromechanical repair and maintenance Ability to read and interpret mechanical and electrical schematics Experience with electrical/mechanical assembly Must hold and maintain a valid driver's license Associate's Degree in Electrical or Mechanical fields preferred Repair certifications or technical training preferred Sales or customer‑facing experience a plus Benefits Benefits begin on day-1 Full family health/vision/dental coverage Paid time off Employer-matched 401k plan Paid training Company Overview Arjo has worked in close collaboration with care homes and healthcare professionals, providing a unique understanding. It was founded in 1957, and is headquartered in Malmö, Skane Lan, SWE, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Arjo has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.