Job Description
SAP is a global leader in enterprise resource planning software, dedicated to helping the world run better. They are seeking a Finance Operations Associate to support the Global Digital Order-to-Cash Team, focusing on the administration of Cloud Subscription and Software License contracts and invoices. The role involves checking incoming orders, maintaining customer relationships, and ensuring accurate billing and financial records. Responsibilities Check incoming orders (contractual documents, correspondence, approvals) and processing the order in the SAP system according to SOX and internal controls in place Execute operational (including transactional) tasks independently and deals with customers' queries Gains a good knowledge of standard processes and related transactions Maintains good relationship with external and internal customers Operational (including transactional) task execution Preparation of period close Ensure accuracy in the financial records through proper execution of operational tasks Monitoring and Reporting Ticketing Support Cooperation and Communication with internal customers Preparation of process documentation / working instructions Supporting other team members as back up Support projects and/or Improvement activities Participates in the monthly close process including posting journal entries Creates, posts, and reconciles intercompany transactions while ensuring compliance with the SAP Accounting Guidelines Responsible for administration of customer contract which includes creation of customer information in SAP's systems, such as customer master data, creation of installations, customer contact information related to the booking of a contract, invoicing customers, software delivery, and revenue recognition of deals booked Ensures timely and accurate customer billing Analyses pending billing and identifies potential quality issues Skills Experience working within a finance related field is an advantage Intermediate-Advanced MS Excel knowledge and MS Office package Successfully completed Secondary Education Advanced written and spoken English is mandatory Portuguese language will also be valuable Educational background in Business Administration, Accounting or related to Finance & Administration is a plus Quick learner, adaptable and able to use own initiative Organization & time management skills are essential with the capacity to multi-task Team player, Proactive and responsible approach to customer support Quality driven with excellent attention to detail Experience with SAP systems is preferable but not essential Benefits Great benefits SAP North America Benefits Company Overview SAP provides enterprise application software to various industries, including consumer, discrete manufacturing, public services. It is a sub-organization of Delos Cloud. It was founded in 1972, and is headquartered in Walldorf, Baden-Wurttemberg, DEU, with a workforce of 10001+ employees. Its website is