Job Description
About the position Works with our clients (and/or their auditors) and Client Audit management as well as other Express Scripts (ES) subject matter experts as a lead to resolve audit issues noted during the client audit process. Assists Client Audit staff with performing their job duties. Serves as project lead and tracks status on data deliverables within the audit. Monitors contract terms to ensure Clients are requesting appropriate data. Assists with troubleshooting issues and questions arising from client audits.
Works cross functionally with other ES subject matter experts to build out data analytics, obtain applicable electronic files/data for the client audits, ensuring all information is included and readable. Helps develop, implement and communicate department-wide process improvements. Will also be responsible for completing audits to help develop working knowledge of audit process and to assist with department workload needs. Assist other members of the team with performing their job duties as needed.
Provides data and ongoing support to both Client Audit and other ES subject matter experts as needed. Responsibilities • Works with Client Audit as lead to ensure issues are resolved and deadlines are met by working independently as well as cross functionally with internal departments. • Assists with troubleshooting issues and questions arising from audits. • Discusses the audit with the client (and/or their auditor), understanding and managing their expectations and working through any limitations that may be experienced due to confidentiality of information.
• Tracks status and serves as technical lead for client audit during routine audits and monitors contracts to ensure clients are requesting appropriate data. • Fields various requests for information and provides ongoing support for Client Audit as well as other subject matter experts as needed. • Completing audits to help develop working knowledge of audit process as well as assist with department workload needs. • Look for opportunities to initiate process improvement and perform all necessary systems analysis and SQL, Macro functions to ensure that the department is moving towards more efficient processes.
• Special projects as assigned. Requirements • Bachelor's degree preferably with focus in Finance or other business-related field. • 1+ years of relevant work experience preferably with 1-3 years of experience in financial analysis or auditing or 1-3 years of experience in PBM industry preferred. • bolthires Office including Excel, Access, Word, and Outlook; Knowledge of Express Scripts systems and operations preferred. • Previous experience working with cross functional departments to research and resolve issues using innovative solutions.
• Focus on quality and service. • Demonstrated ability to meet multiple deadlines and manage a dynamic workload, well organized. • Demonstrated analytical and problem-solving skills. • Detail oriented; Excellent verbal and written communication skills along with presentation skills. • Ability to handle sensitive or confidential information is critical. • Ability to work a flexible schedule to accommodate project deadlines. Benefits • Flexible work schedule to accommodate project deadlines. • Opportunity to work with innovative teams in financial reporting and analysis.
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