Job Description
- Job Description:
- Furnishing patients and healthcare providers with estimates related to upcoming treatment
- Collecting estimated liabilities from patients and applying payments to patient accounts
- Acquire knowledge of patient’s insurance coverage and benefit limits and communicate it to the patients to make them aware of their financial responsibilities
- Communicate to internal staff in a clear and concise manner the financial status of the patient by analyzing and reviewing the patient’s accounts receivables and trying to resolve any issues related to it
- Initiating prior authorization requests per insurance carrier requirements
- Ensure reimbursement is obtained for medical services provided for non-insured and under-insurance patients
- Identify and work to minimize potential financial risk of patient accounts through working daily time of service reports
- Act as a resource representative when questions arise regarding registration errors, proper insurance documentation and accounting correction
- Requirements:
- A Bachelor’s degree
- 2 + years of experience in fertility or healthcare
- Proficient knowledge of medical terminology and billing practices
- Proficiency in MS Office required
- Experience with electronic medical records
- Exceptional communication and organizational skills
- Ability to simplify complex concepts to patients
- Flexible availability which may include working some weekends and holidays
- Benefits:
- Competitive medical, dental, and vision plans
- Paid time off to recharge and enjoy personal time
- Access to BetterHelp therapy sessions for mental and emotional wellness
- Commuter benefits and discounted rates on home, auto, and pet insurance
- 401(k) with up to a 4% company match
- Comprehensive fertility and parental leave benefits
- Career development opportunities in a fast-growing organization
- Employer-paid life and disability insurance
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