Job Description
Job Summary:
Auxillium is looking for a full-time Reservation Agent to join our team. The Reservation Agent will be responsible for providing excellent customer service to our clients. The ideal candidate will have a passion for helping others and a desire to provide excellent customer service.
- Essential Functions:
- Greet customers and make sure they are comfortable before their scheduled visit.
- Answer any questions about the procedure of the procedure and answer any questions that the customer may have regarding the procedure.
- Booking patients by entering their contact information, selecting the appropriate room key, and entering the patient’s information into our software.
- Verify all details such as room number, name of hotel, and type of room are correct before confirming the room.
- Confirm that all paperwork is completed and accurate before beginning the procedure.
- Ensure that all paperwork is completed and accurate before beginning the procedure by completing all necessary forms and tasks required during your shift.
- Ensure that all paperwork is completed and accurate before beginning the procedure by completing all necessary forms and tasks required during your shift.
- Perform other duties as assigned by your manager to ensure that you are providing excellent customer service throughout your shift.
- Education and Experience:
- High School Diploma or equivalent required.
- Customer service experience preferred.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to work in a flexible environment with limited supervision.
- Must be able to work a flexible schedule including nights, weekends, and holidays.
- Must be able to meet attendance requirements of the Fort Lauderdale, FL government (Department of Transportation).
- Must be able to pass a background check with no felony convictions in the last 5 years (preferred).
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
- Work from home
- Shift:
- Evening shift
- Night shift
Work Location: Remote
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