Job Description
The Best Western San Angelo, is located just outside of the heart of San Angelo and several Miles from The State University.
We are currently seeking a Front Office Manager, with the ideal candidate having 2 or more years of Front Office supervisory experience.
Job duties and requirements:
Ā Oversee all aspect of the front desk and communications with our guests.
Ā Maintain Advance Purchases, Account Receivables, Petty Cash, and Bank Deposits
Ā Balance Tax Exempt and maintain documentation.
Ā Ensure employees are filling out required forms both on paper and online.
Ā Interview and recommend candidates for hire
Ā Schedule, train, and supervise all front desk employees
Ā Train and onboarding new hires keeping in compliance with Hilton guidelines
Ā Develop and maintain training
Ā Maintain sufficient levels of supplies for the operation of the Front Desk.
Ā Preform property walks
Ā Monitor Labor cost
Ā Will spend the major of time working at the Front Desk
Ā Host evening reception when needed
Ā Responsible for all Guest Relations, and social media correspondence between the brand and guests.
Ā Supervise the presentation of Breakfast in the morning.
Ā Help out in other departments as needed
Ā Responsible for Accounts Receivable
Ā Must be able to work any shift at any time with little or no notice
Ā Require to work evening, weekend and Holidays
Ā Bi-Lingual!
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