Job Description
- Job Description:
- Build and ship features that drive measurable outcomes for customers and servicing agents
- Employ best practices such as code reviews, automated testing, and continuous delivery to deliver with quality and speed
- Collaborate cross-functionally with product managers, backend engineers, and operations leads to shape end-to-end experiences
- Own your work from concept to launch, earning the trust of your team through accountability and transparency
- Champion technical and product improvements, with a bias toward action and user impact
- Requirements:
- 2+ years of professional experience in frontend development
- Deep expertise in React, JavaScript, TypeScript, and state management tools like Redux or React Query
- Strong implementation skills with a user-centered mindset and high attention to detail
- Proficiency in testing frameworks like Jest, React Testing Library, Cypress, or Playwright
- Experience integrating RESTful APIs and third-party services
- Track record of improving agent tooling (e.g., reducing average handle time, increasing productivity)
- Passion for building reusable frontend components that support scale across a platform
- Benefits:
- Competitive base salary, stock options, and health benefits from Day 1
- 401(k) plan with company match
- Remote-friendly (US), flexible time off (FTO), and opportunities for growth
- A high-growth, mission-driven, inclusive culture where your work has real impact
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