Job Description
Anywhere Wellness: Manage a high-volume billing cycle while seamlessly pivoting to clinical support, patient intake, and high-level administrative triage
About ANYWHERE WELLNESS PLLC
At Anywhere Wellness, we are committed to delivering exceptional and accessible care by seamlessly integrating counseling and medication management into a streamlined Telehealth experience. We accept insurance and provide prompt appointment availability, ensuring personalized and timely support for residents across Washington State.
Description
Details
CANDIDATES THAT CALL/EMAIL WILL NOT BE CONSIDERED FOR THIS ROLE DUE TO HIGH VOLUME OF APPLICANTS- WE ASK YOU APPLY HERE ONLY
- Remote: Anywhere Wellness Lead Biller/Secretary Assistant
- Job type
- Full-time employee
- Location(s)
- Remote/Fully Time Virtual Presence
- Our Lead Billing Specialist & Executive Operations Assistant will ensure that the clinical vision of the practice is executed smoothly.
- Key Responsibilities
- Coordinate and complete the day-to-day billing and other delegated roles of admin staff.
- Operational Oversight: Ensure all daily biller services and "back sided" job related tasks running smoothly.
- Quality and Compliance: Monitor patient care quality and ensure the practice adheres to all necessary medical protocols, ethical standards, and regulatory requirements, HIPAA.
- Liaison: Act as the primary communication link between the clinical team, administration, & external parties.
- MUST PROVIDE A QUIET ENVIRONMENT with NO BACKGROUND NOISE DUE TO HIPPA/PROFESSIONAL SETTING FREE FROM CHILDREN OR OTHER PEOPLE AND PETS.
- Qualifications:
- 2-3 years required experience
- Strong interpersonal skills
- Therapeutic listener
- Detail-oriented & able to manage multiple tasks timely and effectively
- Strong organizational skills
- Tech-savvy- EMR software, Excel, etc
- Schedule: Monday - Friday 9 am-6 pm PST, limited weekend phone coverage
- Fully remote, yet working out of a VIRTUAL OFFICE with admin staff, which all have live camera presence during working hours.
- What We Offer:
- Competitive pay & opportunity for growth
- PTO, 401K, Health Benefits
- 100% remote
- A supportive and inclusive work environment
- Salary range
- $20 - $22 per hour
Additional questions
- Applicant details
- Provide a link to your LinkedIn profile or personal website
- What is the earliest date you are available to start this position?
- How many years of relevant experience do you have?
- Schedule and salary
- What is your desired schedule/salary?
Job Opportunity: Lead Billing Specialist & Executive Operations Assistant
Role Type:
Full-Time, Virtual Office (Permanent Camera Presence Required) Hours: M-F, 9:00 AM – 6:00 PM (Plus 1 weekend check-in & urgent coverage) Volume: Managing ~50 claims daily / 1,000+ monthly (Scalable with company growth)
The Mission
As a "Number 2" to our Clinical Care Coordinator and a direct assistant to the Executive team (CEO/COO), you are the operational heartbeat of our clinic.
You will manage a high-volume billing cycle while seamlessly pivoting to clinical support, patient intake, and high-level administrative triage. We are a tight-knit team supporting a large remote provider network; we need a "black belt" in multitasking who thrives when wearing multiple hats.
Key Responsibilities
- 1. High-Volume Revenue Cycle Management
- Daily Claims: Accurately bill out ~50 claims daily, ensuring all documentation matches clinical notes.
- The "Clean Claim" Expert: Take full ownership of the Reject/Scrub/Denial pipeline. You don't just see a denial; you investigate, correct, and resubmit immediately.
- Invoicing: Daily payment collection and transparent financial tracking.
- 2. VA & Inter-Clinic Liaison
- Referral Coordination: Serve as the primary lead for VA/Tricare/Triwest primary care client referrals.
- Clinical Liaison: Act as the professional point of contact for external clinics, managing complex Records Releasesand referral tracking with precision.
- 3. Clinical Coordinator "Right Hand"
- Seamless Coverage: Provide 100% coverage for the Clinical Care Coordinator during meal rests, vacations, or sick days.
- Rapid Response: Ability to instantly pause billing tasks to answer high-volume phones/emails. You must match the patient’s energy, provide empathy, and build New Client Charts without hesitation.
- System Navigation: Expertly navigate multiple Electronic Health Records (EHR) and digital filing systems simultaneously.
- 4. Executive Support & Team Culture
- Virtual Presence: Maintain active camera presence in our virtual office, remaining "interruptible" and accessible to the CEO, COO, and Providers.
- Flexibility: As a smaller ops team supporting a large clinical staff, you must be willing to "rise above" your job description to meet shifting daily priorities.
- Requirements & Qualifications
- Education: Business or Accounting degree preferred.
- Experience: Heavy medical billing experience is mandatory. You must be comfortable scaling from 1,000 to 2,000+ claims as we grow.
- Technical Mastery: Advanced skills in Google Workspace and Excel. Ability to manage "digital clutter/excessive files" across various communication platforms.
- The "Switch": Proven ability to multitask between deep-focus billing and high-empathy patient communication without skipping vital steps or losing organizational flow.
- Reliability: You are the person the team leans on; consistency and punctuality are non-negotiable.
Salary
$20 - $22 per hour
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