Job Description
About the position
Wells Fargo is seeking a Teller in the Consumer, Small & Business Banking division, part of the National Branch Network. This role is integral to the local community, providing essential financial services to residents, employees, and local businesses. The position offers a great opportunity for individuals who enjoy working with people and are looking to establish a long-term career with Wells Fargo.
Responsibilities
Ā Support customer engagement by processing teller transactions and sharing digital solutions.
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Ā Complete operational activities while minimizing risks under established policies.
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Ā Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products.
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Ā Receive direction from managers and exercise judgment within defined policies and procedures.
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Ā Escalate questions and issues to more experienced roles.
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Ā Interact with customers to demonstrate care, build relationships, and complete requested transactions.
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Ā Identify information and services to meet customers' financial needs.
Requirements
Ā 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
Nice-to-haves
Ā Military experience (transitioning military service member, reserve military service member, or a veteran) and currently enrolled in a college or university program.
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Ā Customer service focus with experience handling complex transactions across multiple systems.
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Ā Ability to educate and connect customers to technology and share the value of mobile banking options.
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Ā Ability to interact with integrity and professionalism with customers and team members.
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Ā Experience working with others on a team to meet customer needs.
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Ā Cash handling experience.
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Ā Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
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Ā Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.
Benefits
Ā Health benefits
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Ā 401(k) Plan
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Ā Paid time off
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Ā Disability benefits
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Ā Life insurance, critical illness insurance, and accident insurance
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Ā Parental leave
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Ā Critical caregiving leave
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Ā Discounts and savings
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Ā Commuter benefits
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Ā Tuition reimbursement
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Ā Scholarships for dependent children
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Ā Adoption reimbursement
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