Global Medical Affairs Omnichannel Education Lead

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Location: Indianapolis, IN (or Remote)
Duration: 12 months (starting October 20th, 2025)
Experience: 5–7 years required

About the Role

We are seeking a Global Medical Affairs Omnichannel Education Lead to drive the strategic planning, design, and execution of evidence-based, innovative educational solutions for healthcare professionals (HCPs). This role ensures that HCPs receive the right content, through the right channels, at the right time. The position will work cross-functionally and globally to align education strategies with therapeutic area priorities while leveraging cutting-edge omnichannel and digital learning platforms.

Key Responsibilities

Lead the development and implementation of the Global Medical Omnichannel Education (MOE) plan.
Translate customer insights and therapeutic area priorities into impactful education strategies.
Use Next Best Action (NBA) and Next Best Engagement (NBE) tools to optimize education delivery.
Design and manage omnichannel initiatives aligned with adult education principles.

Develop 1–2 year education curricula aligned with global, regional, and local needs.
Create and deploy evidence-based CME and professional development programs.
Oversee project management, vendor partnerships, and compliance standards.

Build and manage relationships with key thought leaders, medical societies, and education providers.
Collaborate on the co-creation of innovative educational initiatives.
Track and apply faculty insights to strengthen engagement strategies.

Partner with global, regional, and affiliate teams to align education strategies.
Act as a subject matter expert for omnichannel education.
Support affiliates and field medical teams in planning and execution.

Lead continuous improvement initiatives to advance educational design and execution.
Establish and execute measurement plans to track engagement, effectiveness, and impact.
Deliver outcomes reporting and leadership updates.

Advanced degree in health sciences (PharmD, PhD, MD) preferred.
Bachelor’s degree with extensive experience may be considered.
5–7 years of experience in pharmaceutical industry roles, with a strong background in medical affairs and medical education.
3+ years of therapeutic area experience (Immunology, Dermatology, GI).
Demonstrated success in project management, omnichannel strategy, and budget oversight.
Experience with healthcare providers and payer landscapes.
Fluency in English; additional languages preferred.
Willingness to travel up to 25–30%.