Job Description
Job Title: GOP & Backlog Management Specialist (Order Management) – Remote Video Interview | Long Term Contract We are seeking a highly skilled GOP & Backlog Management Specialist with strong experience in Order Management (OM) to support end-to-end order fulfillment processes. The ideal candidate will have hands-on expertise in Global Order Promising (GOP), backlog analysis, order orchestration, and cross-functional coordination to ensure accurate, timely, and efficient order execution. This role is fully remote and requires a proactive professional who can manage priorities in a fast-paced, dynamic environment. Key Responsibilities • Manage and optimize Global Order Promising (GOP) processes to ensure accurate order commitments. • Monitor, analyze, and report order backlog, identifying risks, delays, and fulfillment bottlenecks. • Collaborate with Supply Chain, Logistics, OM, and Planning teams to resolve order execution issues. • Execute and manage Order Management operations, including order creation, modifications, holds, cancellations, and fulfillment updates. • Perform daily backlog reviews and drive actions to close aging orders. • Ensure data accuracy and order completeness throughout the fulfillment lifecycle. • Work closely with Planning teams to validate ATP/CTP results and ensure correct supply allocation. • Support root-cause analysis for order delays and propose corrective actions. • Prepare KPIs and dashboards for backlog health, GOP performance, and fulfillment metrics. • Partner with IT/functional teams to troubleshoot OM/GOP system issues. • Maintain strong communication with stakeholders to provide order status, risks, and recommendations. Required Skills & Qualifications • 4–8 years of experience in Order Management, GOP, or Order Fulfillment roles. • Strong knowledge of Order Management systems (Oracle EBS, Oracle Fusion, SAP OM, or similar). • Hands-on experience with GOP / ATP / CTP processes. • Strong analytical skills with the ability to interpret data and drive actionable insights. • Experience in backlog management, demand–supply alignment, and order prioritization. • Excellent communication and stakeholder-management skills. • Ability to work independently in a remote environment. • Proficiency in Excel; experience with reporting tools (OTBI/BI, Tableau, Power BI) is a plus. Preferred Qualifications • Experience with Oracle Order Management Cloud or Oracle EBS OM/GOP. • Exposure to Supply Chain Planning concepts (Inventory, Fulfillment, Logistics). • Prior experience in high-volume order environments (Manufacturing, Hi-Tech, Retail, etc.). Apply tot his job