Job Description
- This is a LIVE VIDEO INTERVIEW
- MUST have experience with High Volume Sales Calls - 200+ dials/day
- Uncapped commission
- This is NOT a Customer Service Agent position
Essential Job Functions:
- The agent will be calling our lead lists to either schedule a reevaluation for current patients or schedule prospective patients for their initial hearing evaluation.
- Interact professionally and politely on the telephone with current and/or prospective patients and hearing clinic staff.
- Maintain accurate records of calls and outcomes in the computer systems.
- Make outbound calls to hearing clinics and prospective or current patients for appointment follow-up.
- Meet minimum number of outbound calls and appointments per hour and/or minutes on phone calls per shift.
- Schedule appointments accurately based on customer protocols or conferences calls to independent hearing clinics.
- Book and track appointments in multiple systems.
- Answer customer questions.
- Communicate and explain the value and benefits of using the service.
- Maintain patient privacy in compliance with HIPAA federal guidelines and practice policies.
Note — Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
- Education and Experience:
- High School Diploma or GED required.
- Previous sales or telemarketing experience
- Proficient with Microsoft Office i.e., Teams and Outlook
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
- Shift:
- 8 hour shift
- Day shift
- Supplemental Pay:
- Commission pay
Work Location: Remote
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Apply Now