Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- This is a remote role, requiring 75% travel to meet in-person with members around our service delivery area, which includes Arlington and Southeast Dallas, Texas, as well as the surrounding areas.
- Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning.
- Coordinates direct provider collaboration and psycho-social wraparound services to promote effective utilization of available resources and optimal, cost-effective outcomes.
- Conducts comprehensive assessments of referred member’s needs/eligibility and determines approach to case resolution.
- Performs crisis intervention with members experiencing a behavioral health or medical crisis and refers them to appropriate clinical providers.
- Provides crisis follow-up to ensure members are receiving appropriate treatment/services.
- Consults with supervisors, Medical Directors, and other programs to overcome barriers to meeting goals and objectives.
- Identifies and escalates quality of care issues through established channels.
- Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes.
- Develops and monitors established plans of care in collaboration with the member and their care team.
- Completes face-to-face visits and monthly phone contact with members, utilizing various treatment modalities and interventions.
- Qualifications
- Direct clinical practice experience post-master's degree, e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility.
- Minimum of a Master's degree in Behavioral/Mental Health or related field.
- Unencumbered Behavioral Health clinical license in the state where they work (LCSW, LPC, LMSW, LMFT).
- Requirements
- 75% travel required to meet in person with members in Tarrant or Dallas counties and surrounding areas.
- Must possess reliable transportation and be willing and able to travel up to 75% of the time.
- Mileage is reimbursed per company expense reimbursement policy.
- Benefits
- Affordable medical plan options.
- 401(k) plan (including matching company contributions).
- Employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation, and weight management programs.
- Confidential counseling and financial coaching.
- Paid time off, flexible work schedules, family leave, and dependent care resources.
- Colleague assistance programs, tuition assistance, and retiree medical access.
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