Job Description
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Role Description
- The EMR Remote Processor serves as a key member of the EMR Remote team. This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient manner, ensuring accuracy and individual metrics are met.
- Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health.
- Safeguarding and protecting the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information.
- Ensuring all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.
- Position Highlights:
- Full-Time: Monday-Thursday 6:00AM-5:00PM
- Location: Remote
- Comfortable working in a high-volume production environment.
- Processing medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical status.
- Documenting information in multiple platforms using two computer monitors.
- Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance.
- You will:
- Enter accurate data when assigned by team lead.
- Process electronic medical records remotely through various EMR systems as directed.
- Work with minimum supervision responding to changing priorities and role needs.
- Report any technical difficulties that you may experience as soon as they occur.
- Meet required metrics for your role - CPH (Charts Per Hour) & Attendance.
- Actively participate in all training assigned by your supervisor.
- Maintain high standards of confidentiality to safeguard and protect patient’s rights and comply with all company and facilities policies and HIPAA regulations.
- Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
- Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed, or any site difficulties.
- Support a service environment that focuses on quality processes.
- Ensure that deadlines are met and respond to emails and other requests for information timely.
- Adhere to company policies.
- Perform other duties as assigned.
- Qualifications
- High School Diploma or equivalent required.
- Six months plus Data Entry Experience.
- EMR experience A+.
- Experience in a healthcare environment or release of information setting is strongly preferred.
- Demonstrate ability to address problems constructively to find acceptable solutions.
- Demonstrate accuracy and attention to detail.
- Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook).
- Excellent organizational skills.
- Excellent detail-orientation and accuracy with high volume environment.
- Adaptable to changing business environment.
- Demonstrated ability to work within a diverse group of individuals and collaboratively in a matrixed, cross-departmental remote environment.
- Requirements
- Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
- The estimated base pay range per hour for this role is: $15 — $18.32 USD.
- Benefits
- Full Benefits: PTO, Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance.
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