Job Description
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Role Description
- Advantmed is seeking Remote Download Associates. The primary responsibility is to download patients' medical records from secure electronic medical record systems using our HIPAA-compliant software. Ideal candidates will have basic PC knowledge and troubleshooting skills.
- Retrieve medical records from EMR systems.
- Perform Quality Checks to ensure records are complete and visible.
- Monitor completed work and provide feedback to improve team performance.
- Maintain policy, procedures, work instructions, and projects for quality and continuous improvement.
- Contribute to business growth by ensuring customer satisfaction with service and quality.
- Safeguard patient records and manage data transfers in compliance with HIPAA standards and organizational regulations.
- Scan and validate medical records for upload.
- Maintain complete confidentiality following organizational and legal requirements.
Please note this is a Temporary/Seasonal role lasting 4-6 months, with shift hours from 8:00 AM PST to 4:30 PM PST.
- Qualifications
- Minimum High School Diploma
- Strong oral and written communication skills.
- Logical reasoning and analytical thinking.
- Openness to feedback and coaching as part of ongoing training.
- Strong PC skills.
- Experience working with multiple medical practices and doctors; EMR knowledge would be an added advantage.
- Requirements
- Applicants must be eligible to work and perform their job responsibilities within the United States.
- Candidates must have high-speed internet with Ethernet, a Windows-based laptop/desktop with video calling capabilities, and their own Windows OS with Windows Professional suite.
- Benefits
- Hourly Rate: $12 to $14 (subject to skills and experience)
- Job Type: Seasonal role
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