Job Description
Role Description
Prisma is hiring experienced MEDICAL INTERPRETERS to join our team as independent contractors. In this role you will provide Over-the-Phone (on-demand & pre-scheduled) and Video Remote (pre-scheduled) interpreting services to various Prisma clients including the South Dakota DHS/LTSS offices. This is a 100% remote position.
- The following languages are in demand:
- SPANISH
- Amharic
- Chinese (Mandarin)
- Dakota
- German
- Karen
- Lakota
- Nakota
- Nepali
- Serbian
- Somali
- Tagalog
- Vietnamese
If your language is not listed above, you are encouraged to apply if you meet ALL of the minimum requirements listed below.
- Qualifications
- Certified Medical Interpreter (CMI) designation from NBCMI - OR - equivalent credentials from other qualifying organizations (e.g. State Dept. of Health).
- At least two (2) years of experience providing OPI and VRI interpretation in a professional setting.
- Two (2) references who can confirm your profession as a medical interpreter.
- Minimum age: 18+ years or older.
- Minimum education: High School Diploma.
- Location: Must live in the United States.
- Full fluency in English and your native language.
- Requirements
- Agree to a criminal history background check.
- Agree to complete training/courses in data security protocols and protection of personal information.
- Provide OPI and VRI service between a state government representative and non-English speakers.
- Use polite forms of expression, enunciation, and maintain a high level of customer service.
- Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker.
- Ensure correct grammar, clarity, and tones between English and your native language.
- Follow the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation.
- Refrain from side conversations with the LEP speaker or entering into any disagreement with the customer or LEP speaker.
- Strict adherence to data security protocols and protection of personal information.
- Compliance with applicable ethics and standards.
- Desired Skills
- Professional appearance, polite demeanor, and respect for punctuality.
- Security Requirements
- Applicants must undergo a criminal history background check.
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