Job Description
Role Description
This role can be performed remotely, but candidates based in the Chicago or Denver areas are preferred due to proximity to key team members and periodic in-person collaboration.
- The Interventional Radiology Specialist acts as the subject matter expert and clinical liaison to Interventional Radiology departments, providing:
- Product demonstrations
- Procedural support
- Workflow optimization guidance
- Education to physicians, technologists, and clinical staff
This role serves as the “eyes and ears” of the market, identifying competitive trends, clinical needs, and growth opportunities while ensuring exceptional customer satisfaction and outcomes.
- Essential Duties and Responsibilities
- Collaborate with the Territory Manager to effectively execute sales strategies and achieve annual goals.
- Provide advanced product knowledge and application guidance during evaluations, trials, and implementations.
- Monitor and report competitive products, services, pricing, and market trends within the territory.
- Assist in implementing regional marketing initiatives and campaigns within the assigned territory.
- Identify, prospect, and recruit new customers while providing regular feedback on customer needs, product coverage gaps, and competitive intelligence.
- Support internal teams (sales, marketing, leadership) with clinical insights and competitive intelligence.
- Educate physicians and clinical staff on clinical applications, workflow optimization, and best practices.
- Travel to healthcare facilities to conduct product demonstrations, in-services, clinical education sessions, and consultative solution presentations.
- Provide on-site procedural support and clinical guidance during product evaluations and implementations, as appropriate.
- Assess clinical workflows within Interventional Radiology departments and recommend process improvements aligned with product capabilities.
- Support new product implementations, including clinical onboarding and staff training.
- Troubleshoot clinical and product-related issues in collaboration with internal teams.
- Ensure compliance with hospital policies, credentialing requirements, and regulatory standards during on-site support.
- Drive maximum customer satisfaction through responsiveness, problem-solving, and regular communication.
- Continuously expand product knowledge and industry expertise related to Multi-Modality Imaging technologies and interventional procedures.
- Relationship Management
- Build, maintain, and strengthen customer relationships through proactive communication, consultative engagement, and consistent follow-up.
- Act as a trusted clinical and business partner to physicians, administrators, and clinical staff.
- Maintain a high level of customer satisfaction and long-term account retention.
- Travel up to 80%.
- Qualifications
- Bachelor’s degree (BA) from a four-year college or university OR Associate of Applied Science (AAS) in Radiologic Technology OR Associate of Science (AS) in Radiography.
- 2+ years of medical device sales experience OR 2+ years of clinical support in medical device or consumables industries OR 2+ years of clinical experience in interventional radiology, or a related medical field.
- Combination of the above are strongly preferred.
- Requirements
- Experience operating imaging equipment and patient positioning.
- Clinical experience in Interventional Radiology or procedural imaging environments.
- Experience selling capital equipment or imaging solutions.
- Ability to interpret clinical workflows and recommend appropriate solutions.
- Excellent presentation, education, and product demonstration skills.
- Strong organizational skills and CRM proficiency.
- High level of self-motivation and accountability in a remote work environment.
- Ability to travel frequently within assigned territory.
- Comfort working in procedural settings and interacting with physicians and clinical teams.
Physical Demands
- The physical demands necessary to perform this job include:
- Balance: Must maintain balance to prevent falling when walking, standing, and sitting.
- Bend/Stoop: Defined as bending body forward or laterally by bending spine at the waist.
- Handle/grasp/Fine Manipulation: Handling/grasping is required to handle work materials and products up to 10 lbs.
- Kneel: Associates may kneel when working on equipment.
- Lift: Associate may lift an item up to 50 pounds.
- Low Level Work: Defined as a low level work position with one’s back upright, knees and hips flexed.
- Push/Pull: Associates push/pull chairs/materials with force up to 10 lbs.
- Reach: Associates have the ability to position themselves and their work materials to minimize any lifting away from body.
- Sit: Associates will be seated at their work station.
- Stand: Associates may need to stand for up to 4 hours per day.
- Twisting: Associates have the ability to position themselves and their work materials to minimize any lifting.
- Walk: Associate is required to walk on level surfaces and may walk up to 200 yards from parking lot to their work area.
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