Job Description
Core Information:
- Position: Online Chat Marketing
- Start Date: Immediate openings available
- Company: Workwarp
- Location: Remote
- Compensation: a competitive salary
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Company DescriptionWho are we...
We are the 13th-largest bank in the United States and operates more than 1,200 branches and approximately 3,200 ATMs across 11 states.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Description
People in this position have been doing:
ΓΒ Manage vendor relationships
ΓΒ Build upon chat roadmap and socialize 12-18 month strategy
ΓΒ Develop, refine and execute online chat and customer engagement recommendations
ΓΒ Manage the monthly online chat transcript and metrics analysis
ΓΒ Define and build an online chat service program
ΓΒ Manage chat script maintenance and compliance
ΓΒ Socialize chat program insights and results
Your pay,
ΓΒ A base salary of $85,000 - $120,000
ΓΒ Bonus of $5,000 - $10,000
ΓΒ Relocation assistance
Qualifications
Ideally you'd have:
ΓΒ 5 - 7 Years of In-depth understanding of online sales and marketing tactics, online chats, customer engagement and online customer service tactics
ΓΒ Ability to manage multiple workstreams, build cross-functional relationships, and manage risk
ΓΒ Experience in customer experience design, web analytics, and A/B split
ΓΒ Bachelors degree, BA in eCommerce or Web Marketing preferred, MBA is an added advantage
ΓΒ Like to travel (25%)
Additional Information
All your information will be kept confidential according to EEO guidelines Apply Job!
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We Want to Hear From You!
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
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