Job Description
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- Reporting to the Director of Implementations and Support, we are hiring a Software Implementation Consultant: Treasury & Debt Management to join the SymPro team as we scale. As our new Software Implementation Consultant: Treasury & Debt Management, you will:
- Build strong client relationships with treasury and investment officers to understand and meet their needs.
- Serve as a key liaison between public-sector clients and our internal product, operations, and support teams.
- Act as a subject-matter expert for our suite of treasury and financial management products.
- Ensure successful onboarding, configuration, training, and ongoing support.
This is an existing full-time, remote-first role from anywhere in the United States with working hours aligned to the Pacific Time zone.
- Qualifications
- Finance or treasury professional with strong technical aptitude and experience in treasury, debt management, investment operations, or financial systems.
- Experience in public sector, financial services, consulting, or corporate finance environment.
- Ability to interpret policies, regulations, and financial requirements in a practical, operational context.
- Empathetic and patient communicator who can translate financial and technical concepts into clear, actionable guidance for non-technical users.
- Requirements
- Knowledge of treasury, investment, debt management, or municipal finance workflows.
- Experience implementing, supporting, or training users on financial or enterprise software solutions.
- Professional, personable, and customer-focused communication skills.
- Demonstrated success managing multiple projects with diverse stakeholders.
- Self-starter who thrives in an autonomous role with initiative and ownership.
- Comfortable working with helpdesk or ticketing platforms such as Jira, Zendesk, or Freshdesk.
- Benefits
- Opportunity to make a positive impact by leveraging the best technology.
- Exposure to complex systems and meaningful challenges.
- Significant growth potential in a rapidly scaling company.
- Autonomy to own projects while being supported by your manager and broader team.
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